Front Desk Receptionist/Medical Assistant

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Job Summary
We are seeking a dynamic and compassionate Front Desk Receptionist/Medical Assistant to join our healthcare team. This vital role combines front desk administrative support with clinical assistance, ensuring smooth operations and exceptional patient care. The ideal candidate will be energetic, detail-oriented, and possess a strong understanding of medical office procedures, electronic health records (EHR) systems, and patient service excellence. You will serve as the first point of contact for patients, managing appointments, and medical documentation, while also supporting clinical tasks as needed to enhance patient outcomes and clinic efficiency. We are a busy Occupational Medicine office, we would train to become a certified drug and alcohol collector once trained on front desk.

Responsibilities

• Greet patients warmly upon arrival, providing excellent customer service and guiding them through check-in procedures.
• Manage phone systems with professionalism, answering inquiries promptly and scheduling appointments efficiently.
• Maintain accurate and organized medical records in EMR (Electronic Medical Records)
• Assist healthcare providers with clinical tasks such as intake assessments, documentation review.
• Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality at all times.
• Perform administrative duties such as filing, data entry using Microsoft Office tools, and managing office supplies to support daily clinic operations.
• Support medical staff with appointment scheduling, follow-up calls, and reminder notifications to optimize clinic flow.

Qualifications

• Familiarity with EMR/EHR systems.
• Strong organizational skills with attention to detail in filing, data entry, and maintaining patient records.

Skills: Must have great customer service skills, computer experience as well as organizational skills.

Please send your resume for more details.

Job Type: Full-time

Pay: $19.50 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person