Front End Manager

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Job Summary
We are seeking a highly organized and customer-focused Front-End Manager to serve as the first point of contact for our business. This role is critical in creating a positive customer experience while ensuring smooth day-to-day front office operations. The ideal candidate is personable, detail-oriented, and thrives in a fast-paced environment.

Responsibilities

• Greet and assist customers in a professional and welcoming manner
• Manage incoming calls, emails, and inquiries, directing them appropriately
• Coordinate scheduling, appointments, and internal communications
• Support the sales team by handling initial customer intake and basic inquiries
• Maintain a clean, organized, and professional front office environment
• Assist with administrative tasks including data entry, order processing, and document management
• Help streamline front-end processes to improve efficiency and customer experience

Qualifications

• Previous experience in customer service, administrative support and front desk roles
• Strong communication and interpersonal skills
• Highly organized with excellent attention to detail
• Ability to multitask and prioritize in a fast-paced setting
• Proficient in basic computer systems (CRM, email, scheduling tools)
• Positive attitude and team-oriented mindset

What We Offer

• Competitive compensation and benefits
• Stable, team-oriented work environment
• Opportunities for growth within the company
• Ongoing training and support

Job Type: Full-time

Pay: $65,000.00-$75,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Work Location: In person