Front Office Associate

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Kish Hospitality Consultant hiring for Front Office Associate – 5‑Star Boutique Resort, Sindhudurg, Maharashtra

Role Overview

The Front Office Associate provides a warm first impression for guests, manages basic front‑desk tasks, and supports the team to ensure a smooth and enjoyable stay.

Key Responsibilities

- Greet guests on arrival, verify identity and handle check‑in procedures.

- Assist with reservations, amendments and cancellations in the property management system.

- Respond to guest inquiries and requests, directing them to the appropriate department when needed.

- Coordinate with housekeeping to ensure room readiness and handle any immediate guest concerns.

- Process payments, issue receipts and handle petty cash transactions.

- Maintain accurate records of room status, occupancy and daily logs.

- Perform end‑of‑shift duties including cash reconciliation and handover notes.

Required Experience and Qualifications

- Minimum 1 year of front‑desk experience in a hospitality setting, preferably in a 5‑star or boutique environment.

- Proven experience of 1‑2 years in a Front Office Associate role with a 5‑star hotel such as Oberoi, Taj, ITC, Marriott, Post Card, Hyatt, Hilton and likewise.

- Strong command of English; knowledge of Marathi and Hindi is advantageous.

- Excellent interpersonal and communication skills.

- Ability to work flexible hours, including weekends and holidays.

- Basic proficiency with hotel property management systems and Microsoft Office.

Educational Qualification

- Degree or Diploma in Hospitality Management, Tourism, Business Administration or a related field.

- A bachelor’s degree is a plus but not mandatory.

Preferred Skills

- Attention to detail and ability to multitask in a fast‑paced environment.

- Friendly, courteous demeanor and a service‑oriented attitude.

- Team player with a willingness to support colleagues.

What We Offer

- Competitive salary with performance incentives.

- On‑site accommodation and meals.

- Opportunities for professional development and career advancement.

- Employee discounts on resort facilities and services.

- A supportive work environment in a scenic coastal location.

Key Skills and Attributes:

1. Exceptional leadership and team management skills.

2. Excellent communication and interpersonal abilities.

3. Ability to work under pressure in a fast-paced environment.

4. Strong attention to detail and commitment to delivering high-quality service.

Flexibility to work shifts, including evenings, weekends, and holidays

If you are a driven and passionate hospitality professional, please submit your application, including your resume and cover letter, to kishteamgoa@gmail.com

WhatsApp : +917770083354

Call : +9190679 30661

No of Vacancy: 05

Only shortlisted candidates will be contacted for an interview.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• Front Office Assistant in Hotel/ Resort: 1 year (Required)
• Front desk: 1 year (Required)

License/Certification:

• Hotel Management Diploma/ BHM Degree (Required)

Location:

• Savantvadi, Maharashtra (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person