Front Office Coordinator (With Spanish)

We are seeking an experienced spanish-speaking Front-office coordinator to join our team in SLO!

Developmental Specialty Partners is looking for driven individuals who would love to play a crucial role in providing a welcoming and supportive environment for autistic children and their families.

Learn more about us! www.dsp.health

Key Responsibilities:

1. Intake Coordination

• Support families with in-person form completion and ensure accurate documentation.
• Serve as the main point of contact for new client onboarding and address initial inquiries.

2. Assessment Coordination

• Set up computers and necessary materials for in-person assessments.
• Book rooms and coordinate logistics for assessments.
• Collaborate with families to ensure assessments run smoothly and on time.

3. Client Engagement

• Lead office tours for prospective families, showcasing the facility and explaining available services.
• Provide a warm, welcoming experience for clients and their families.

4. Coordination & Setup

• Coordinate individual and group physical therapy (PT) session setups.
• Work closely with therapists to ensure smooth session execution.

5. Team Support

• Oversee and coordinate receptionist activities to ensure front office efficiency.
• Provide scheduling support by identifying and addressing unmet needs in real-time.

6. Inventory Management

• Maintain organized inventory for office and clinic supplies.
• Regularly assess inventory levels and report reorder requirements to management.

7. Customer Service

• Provide exceptional service to families and staff, addressing questions and concerns promptly and professionally.
• Serve as a liaison between families and staff, ensuring open and effective communication.

Qualifications:

• Strong organizational and multitasking skills with attention to detail.
• Fluent in Spanish
• Excellent communication and interpersonal abilities.
• Prior experience in office coordination, reception, or customer service roles preferred.
• Proficiency in using scheduling software and office tools (e.g., Google Workspace, Microsoft Office).
• Ability to work in a fast-paced environment and adapt to changing priorities.

Join our team! Send us your resume at recruiting@dsp.health

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Schedule:

• 8 hour shift

Education:

• Associate (Required)

Experience:

• Customer service: 2 years (Required)
• Leadership: 2 years (Required)

Ability to Commute:

• San Luis Obispo, CA 93401 (Required)

Ability to Relocate:

• San Luis Obispo, CA 93401: Relocate before starting work (Required)

Work Location: In person