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Front Office Executive
Posted on Jan. 20, 2026
- Ga, India
- 0 - 0 USD (yearly)
- Full Time
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Job Description:
Front Office Executive – 5‑Star Boutique Resort in Goa.
Role Overview
The Front Office Executive provides a welcoming first impression for guests, manages reservations and check‑in/check‑out processes, and ensures a seamless stay through effective communication and problem‑solving.
Key Responsibilities
- Greet and register arriving guests, verify identity and payment details.
- Handle reservations, modifications and cancellations using the property management system.
- Manage guest inquiries, requests and complaints, resolving issues promptly.
- Coordinate with housekeeping, food‑and‑beverage and other departments to meet guest needs.
- Process payments, issue receipts and handle foreign currency transactions where required.
- Maintain accurate records of room status, occupancy reports and daily logs.
- Assist with end‑of‑shift duties, including cash reconciliation and handover notes.
Required Experience and Qualifications
- Minimum 2 years of front‑office experience in a 5‑star hotel or boutique resort.
- Strong command of English; knowledge of Marathi and Hindi is advantageous.
- Excellent interpersonal and communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency with hotel property management systems (e.g., Opera, Fidelio) and Microsoft Office.
Educational Qualification
- Diploma or Bachelor’s degree in Hospitality Management, Tourism, Business Administration or a related field.
- Additional certifications such as Front Office Operations or Customer Service are a plus.
Preferred Skills
- Attentive to detail and able to multitask in a fast‑paced environment.
- Calm and courteous demeanor when handling difficult situations.
- Team‑oriented with a service‑first attitude.
What We Offer
- Competitive salary with performance incentives.
- On‑site accommodation and meals.
- Opportunities for professional development and career advancement.
- Employee discounts on resort facilities.
- A supportive work environment in a scenic coastal setting.
How to Apply
Please send your updated résumé and a brief cover letter (mention “Front Office Executive – Location”) to info@kishhospitality.com
Call : +918669574085
Job Types: Full-time, Permanent
Pay: ₹275,000.00 - ₹360,000.00 per year
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- Front Office Assistant in 5* Hotels: 2 years (Required)
- Hotel: 3 years (Required)
License/Certification:
- Hotel Management Diploma/ BHM Degree (Required)
Work Location: In person
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