Front Office Executive

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Job Description

We are looking for a Hotel Front Office Executive for our hotel in Trichy to manage day-to-day front desk operations and provide excellent guest service. The role includes handling guest check-in and check-out, room reservations, billing, and coordination with housekeeping and other hotel departments.

This position is suitable for candidates seeking long-term growth in the hotel and hospitality industry in Trichy.

Key Responsibilities

• Welcome guests and perform smooth hotel check-in and check-out
• Handle room reservations, walk-ins, and cancellations
• Attend to guest inquiries, complaints, and service requests
• Coordinate with housekeeping, maintenance, and F&B teams
• Update and maintain guest data in the hotel PMS system
• Handle cash and card payments, billing, and invoices
• Manage telephone calls, emails, and online booking queries
• Ensure front desk operations follow hotel service standards
• Prepare daily shift reports and handover details
• Maintain a neat, professional front office area

Requirements & Skills

• Experience as a Hotel Front Office Executive / Hotel Receptionist / Front Desk Executive preferred
• Good communication skills in English & Tamil (Hindi is an added advantage)
• Basic computer knowledge; hotel software experience preferred
• Customer-focused attitude and professional appearance
• Willingness to work rotational shifts, weekends, and holidays
• Freshers with good communication skills can apply

Gender Preference

• Male and Female candidates – 2 position available

Education

• Any degree or diploma
• Hotel Management / Hospitality qualification preferred

Salary & Benefits

• Salary: As per industry standards (Trichy market)
• Training provided
• Growth opportunities within the hotel
• Professional and supportive work environment
• Uniform will be provided

Job Type: Full-time

Pay: Up to ₹17,000.00 per month

Benefits:

• Food provided
• Paid sick time
• Provident Fund

Work Location: In person