Front Office Executive (Receptionist)

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Position: Front Office Executive at Resort
Experience Required: Minimum 2 Years
Location: Varkala, Kerala
Accommodation & Food: Provided

Job Overview: We are seeking an experienced and personable Front Office Executive to join our Resort.

Key Responsibilities:

• Guest Reception and Check-In/Check-Out: Efficiently manage the check-in and check-out processes, ensuring a smooth and welcoming experience for all guests.
• Guest Relations: Foster positive relationships with guests by addressing their needs, resolving issues, and ensuring a high level of satisfaction.
• Reservation Management: Handle reservations, modifications, and cancellations, ensuring accurate and up-to-date booking records.
• Communication and Coordination: Liaise with various departments (housekeeping, maintenance, etc.) to ensure guest requests and needs are met promptly.
• Cash Handling and Reporting: Manage cash transactions, maintain accurate records, and prepare daily financial reports.
• Maintaining Records: Keep comprehensive records of guest interactions, bookings, and financial transactions.

Requirements:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• A friendly, approachable personality with a professional demeanor.
• Ability to work in a team and coordinate effectively with other departments.

If you have the experience and skills to excel in this role, we would love to hear from you!

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift

Application Question(s):

• What is your expected salary per month?

Experience:

• total work: 2 years (Preferred)

Work Location: In person

Expected Start Date: 25/06/2025