Front Office: Gsr

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Job Summary:

Responsible for providing exceptional guest service at the front desk, handling check-ins/check-outs, reservations, and guest inquiries.

Key Responsibilities:

• Welcome guests and manage check-in/check-out procedures
• Handle reservations, room allocations, and guest requests
• Respond to guest inquiries and resolve concerns professionally
• Maintain guest records and billing accuracy
• Coordinate with housekeeping and other departments to ensure guest satisfaction

Skills Required:

• Excellent communication and interpersonal skills
• Professional grooming and customer service orientation
• Basic knowledge of PMS (IDS/Opera preferred)
• Problem-solving and multitasking ability

Qualification & Experience:

• Hotel Management / Graduate preferred
• 0–3 years experience in front office or guest services (Freshers can apply)

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person