Find Your Next Job

Front Office Manager

Posted on April 2, 2025

  • Full Time

Front Office Manager

Apply to 500+ LinkedIn Jobs Automatically


General Information


Country/Region
New Zealand
Province/City
Queenstown
Location
Rosewood Matakauri
Department
Rooms - Front Office
Job Type
Full-time Permanent

Job Description


Do you have a passion for delivering exceptional, luxury guest experiences and want to support others to thrive as hospitality professionals by sharing your expertise and experience?

Come and join us at Rosewood Matakauri where we inspire imagination, enrich lives, and discover the uncharted.


About the role

We are seeking an experienced and enthusiastic hospitality professional to focus on achieving the ultimate Guest Experience.

You will have excellent communication skills, a high level of attention to detail and the ability to multi task. This role requires experience and skill in managing guest and colleague relationships, as well as the ability to drive a team to achieve consistently highest standards.

Reporting to Property Management, the Front Office Manager is responsible for:

  • Overseeing, recruiting, mentoring and training the Front Office team;

  • Providing daily Operations reports;

  • Meeting with and assisting guests, ensuring a unique and memorable experience;

  • Liaising with our accounts team regarding invoices and payments; and

  • Ensuring all departments are kept up to date on reservations and guest requirements.


About you

The successful candidate must be passionate, well presented, possess strong communication skills (verbal and written) and most importantly, will go above and beyond the call of duty to deliver a true luxury experience for our guests.

  • A minimum of three years’ experience in a Assistant or Supervisor level or equivalent role within a five-star hotel, luxury or lodge environment is required.

  • Strong people leadership attributes/experience

  • A superior working knowledge of Property Management systems (OPERA will be a distinct advantage) as well as intermediate to advanced computer skills are essential

  • An award winning smile and the ability to surprise and delight our guests!

  • This is a unique role and one that differs greatly from a typical hotel or resort FOM role. High energy levels are required.


What we offer

We offer staff meals and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners.

If you wish to apply for this role and have the attributes above, we'd love to hear from you!

About Us


Spectacularly located on the shores of Lake Wakatipu, Matakauri Lodge offers luxury lodge accommodation in Queenstown and looks out to a mesmerizing panorama of the big three; The Remarkables, Cecil and Walter Peak. Just seven minutes from bustling Queenstown, this is an alpine, lakeside retreat, nestled in one of the world’s most strikingly beautiful landscapes. With clean lines in glass, stone and timber, Matakauri’s own take on luxury is understated and welcoming, embracing guests and championing the mountainscape. Voted as one of the top three lodges in New Zealand and Australia, Matakauri is your ultimate sanctuary after a day spent atop mountains, exploring vast fjords, chasing thrills and simply discovering this unique region.

Apply to 500+ LinkedIn Jobs Automatically


Share with Friends!

Similar Jobs


Pandox Berlin GmbH Pandox Berlin GmbH

Night Audit (M/W/D)

Casual Friday – und das jeden Tag? Bei uns bleibt die Krawatte im Schrank, gemeinsam mit star…

Full Time | Berlin, Germany

Apply 1 hour, 30 minutes ago

ba&sh ba&sh

Supervisor F/M

Date de publication : 25/07/2025 Référence : BASH_9F66D8 Département : Conseil…

Full Time | Dublin, Ireland

Apply 1 day, 1 hour ago

Merloam Estates Merloam Estates

Receptionist

Job Type: Full-TimeExperience: 0–2 yearsJob Summary:We are seeking a professional and friendl…

Full Time | Tn, India

Apply 1 day, 1 hour ago

LITTLE Real Estate LITTLE Real Estate

Front Of House Coordinator

Description: At Little Real Estate, Australia’s largest privately owned real estate agency, we’re d…

Full Time | Kallangur, Australia

Apply 1 day, 1 hour ago

Culinary Institute of America Culinary Institute of America

Event Design And Management Instructor

The anticipated hiring rate for this position is $75,000. This rate is for Lecturing Instructors. I…

Full Time | Hyde park, United States of America

Apply 1 day, 3 hours ago

Bridgestone Americas Bridgestone Americas

Operator Back Office

Operator Back Office POSITION SNAPSHOT JobReq ID: 54085 Type of work: Hybrid Type of contract: Open…

Full Time | Vimercate, Italy

Apply 2 days, 1 hour ago

Flex Flex

Ai Engineer - Europe

About The Flex: The Flex is on a mission to transform the global rental sector. We believe that ren…

Full Time | Helsinki, Finland

Apply 2 days, 1 hour ago

Neighbourhood Restaurant Neighbourhood Restaurant

Host

Job Specification: Full-Time Restaurant Host/AdministratorLocation: Neighbourhood, NaasPosition: Fu…

Full Time | Naas, Ireland

Apply 3 days, 1 hour ago