Front Office Manager | Nh Collection Brussels Grand Sablon

You are the driving force behind the Front Office Team. You are a real team player, an example in the field of guest contact, and you know all the ins and outs of the administration of the Front Office. Always a pleasure" is not only what our guests experience to you, but also your team members experience this as well. You enjoy going the extra mile for your guests and team as it gives you a lot of energy. In addition, you are ready for a dynamic and challenging step in your career, in which you will further develop your leadership qualities.

In this position you are responsible for the operational management of the Front Office Team and you manage Shift Leaders and Receptionists. You report directly to the Hotel Director. You ensure good communication within your own department, as well as with the other departments; together you are stronger. You are responsible for making the rosters and the administrative tasks of the Front Office department. You lead your department with positive energy every day and you enjoy coaching your team.

Who are you?

• You are full of energy and perceive the hospitality industry as the best industry to work in.
• You have management experience (2-3 years) and are ready for the next step.
• Do you have experience in a 4 or 5* hotel? Awesome!
• You are flexible and strong minded. Guests and colleagues get energy from you and you don't shy away from a challenge.
• You have strong communication skills and are a coach for the Front Office team. You are a go-to person and you get energy from striving for the very best result together with the team every day.
• You have a good command of the French and English language and you are also strong in numbers. Dutch knowledge is considered a plus.
• You are flexible and a hard worker

What do we offer?

In this position you are working for Minor Hotels, a professional international hotel chain with a dynamic and friendly vibe.
We understand that people make the difference, and this is conveyed in our excellent working conditions:

• People University: excellent training & (international) development opportunities.
• Excellent career opportunities: all employees of Minor Hotels are given priority on internal vacancies worldwide!
• Explore the Minor Hotels brands and enjoy our hotels world-wide with our special employee rate.
• Invite your friends and family for city trips in all our hotels worldwide and receive 30% discount on our restaurants and bars! They can also book their next city trip with your Friends & Family code.
• Enjoy specials discounts on a variety of (web) shops and leisure activities on our employee benefits portal.

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.