Front Office Trainee

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Qualification: Graduate

Experience : Freshers can apply. Previous experience in reception or costumer service is an advantage

Key Responsibilities:

Welcome and assist patients and visitors professionally.

Handle patient registration and appointment scheduling.

Attend phone calls and respond to patient inquiries.

Guide patients to the appropriate departments.

Coordinate with hospital departments to ensure smooth patient flow.

Maintain patient records and update information in the hospital system.

Assist with billing and payment procedures when required.

Handle patient queries and direct complaints to the appropriate department.

Maintain front office records and documentation.

Ensure a professional and patient-friendly reception environment.

Required Skills: Good communication skills, basic computer knowledge, interpersonal skills, a professional attitude, and a willingness to learn.

Job Types: Full-time, Permanent

Work Location: In person