Fulfilment Specialist

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Happy Pantry, a brand of Admen Incorporated Pte Ltd, is a leading pantry service provider that helps companies create a positive and productive work environment for their employees. We offer a range of pantry management services, from stocking and replenishing snacks and beverages to customising pantry spaces. We serve over 3000+ employees every day across various offices and locations.

Are you passionate about delivering exceptional customer service? Do you have experience in the food industry and a drive to ensure that all operations run smoothly? If so, we want you to join our team as a Fulfilment Specialist and play a crucial role in ensuring timely and accurate order delivery!

JOB ROLE
This position is responsible for the daily operation of all pantry services projects, ensuring quality customer service and a smooth and efficient fulfilment process.

As a Fulfilment Specialist, your skills in order processing, inventory management, and logistics coordination will be used to streamline our fulfilment operations. You manage the entire process - from pick and pack orders at the warehouse to the order being delivered to the customer, including restocking at customer offices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Adhere to the schedule of delivery orders and coordinate with the sales team on customer’s order

• Fulfill customer orders by accurately picking items

• Pack orders securely, adhering to specific packing instructions

• Receive and check accuracy of incoming shipments

• Maintain accurate inventory records and perform regular stocktake

• Maintenance of pantry including displaying, organising, and replenishing pantry items such as biscuits, snacks and drinks (including dispenser, tetra packs and canned drinks)

• Cleaning of pantry areas including utensils and equipment, and disposal of rubbish from pantry

• Understand and comply with the mandatory hygiene standards and requirements

• Perform any other duties assigned by the company

REQUIREMENTS

• Minimum GCE “N” Level or equivalent

• At least 1 year of working experience in the related field

• Must have hands-on experience in Warehouse/Logistics Operations

• Excellent customer service and ability to interact well with customers

• Strong communication skills and ability to work independently and in a team

• Physically fit and must be able to lift and carry heavy objects

• Detailed and meticulous with ability to organise and prioritise

• Preferably possess a Class 3 driving license with clean records and good driving skills

Job Types: Full-time, Permanent

Pay: $1,800.00 - $2,400.00 per month

Benefits:

• Professional development

Supplemental Pay:

• 13th month salary

Education:

• GCE 'O' Level or GCE 'N' Level (Required)

Work Location: In person