Full Time Customer Service - After Sales Care

After initial onsite training, this role will be a hybrid working arrangement

• 
  Join Australia’s leading lighting retailer
• Full Time permanent role at our Support Centre located in Derrimut
• Great company culture and benefits with flexible working arrangements

ABOUT BEACON LIGHTING

Established in Melbourne in 1967, Beacon Lighting is Australia’s leading specialist retailer of lights, ceiling fans and light globes, with over 120 stores nationwide. We’re driven by a passion to improve the homes and lives of our customers by always searching for and creating not only beautiful and exciting designs, but products that are innovative and gentle on the environment.

THE ROLE

We currently have an exciting opportunity for a Customer Care guru to join the team at our Store Support Centre located in Derrimut. This role involves responding to customer enquiries in relation to after sales for both internal and external customers by arranging repairs or replacement under warranty.

ABOUT YOU

To be successful in the role you will:

• Be able to make sound decisions
• Have strong communication and organisational skills
• Be able to work independently and within a team environment
• Have intermediate computer skills
• Have demonstrated strong customer service skills

BENEFITS

To reward you for your efforts, we offer a competitive salary package, paid birthday leave and well-being days, generous product discounts, and the opportunity to purchase shares through the Beacon Lighting share scheme.

Based in Derrimut this role also offers the security of on-site parking, as well the flexibility of hybrid working arrangements. This is a fantastic opportunity to work within an ASX listed company that has been constantly evolving and striving for success for over 50 years.

APPLY NOW

If you have the necessary experience and skills to be successful in this exciting role, we look forward to your application!

Please Note

A criminal history check may be conducted as part of the application process for roles at Beacon Lighting Group.

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