Full Time Patient Services Team

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About Qi Integrated Health

Qi Integrated Health is on a mission to create joyful healing experiences and a community built around a new system of care that combines evidence-based medicine with traditional therapies. Conveniently located in the heart of Kitsilano, our 5000+ square foot, state-of-the-art facility has been designed to promote wellness in a truly healing environment.

Position Overview

We are looking for an outgoing, compassionate individual to provide outstanding service that cultivates joyful healing experiences for our patients, practitioners, and community. In this role, you will be the welcoming face that helps bridge our evidence-based and traditional therapy approaches into a cohesive system of holistic care.

If you are a team player who thrives in a busy environment where teamwork and warm client interactions are essential to successful operations, we would love to hear from you.

Position Responsibilities

• Maintain exemplary customer service to create a joyful, satisfying experience that promotes patient healing and retention
• Foster a welcoming, clean, and comfortable atmosphere that puts patients at ease
• Open/close the clinic according to procedures to ensure a smooth patient flow
• Ensure treatment rooms are properly set up and maintained to provide a healing environment
• Collaborate closely with health care professionals across disciplines to schedule appointments and support each patient's individualized journey
• Understand practitioner field of expertise, techniques, specialities and collaboration opportunities.
• Support the empowerment of our connected wellness community through comprehensive administrative tasks

Training will be provided to ensure a smooth onboarding process.

Qualifications

• Strong attention to detail and care for the patient experience
• Previous experience in a clinic or wellness setting (preferred)
• Experience with Jane application software and direct billing to third party (preferred)
• Passion for holistic health and helping cultivate joyful healing

To Apply

Please send your resume and cover letter, highlighting your qualifications relevant to this position to admin@qiintegratedhealth.com

Job Types: Full-time, Permanent

Pay: $19.00-$25.00 per hour

Benefits:

• Store discount

Work Location: In person

Application deadline: 2025-08-30
Expected start date: 2025-09-02