Full-Time Receptionist

Job Overview
We are seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring the smooth operation of our front desk. This role is essential in creating a welcoming atmosphere and managing various administrative tasks within our office.

About Us: We are a well-established insurance brokerage in Calgary, dedicated to delivering top-notch service to our clients. We are currently seeking a Full-Time Receptionist to join our team and become the welcoming face of our office.

Duties

• Greet and assist visitors and clients in a professional and courteous manner.
• Answer incoming calls using multi-line phone systems, directing calls to appropriate personnel.
• Schedule and confirm appointments, ensuring efficient use of time for both clients and staff.
• Perform general office duties such as filing, data entry, and managing correspondence.
• Ensure the front desk area is tidy and organized at all times.
• Support the administrative team with various tasks as needed
• Handle inquiries regarding services offered, insurance information, and office policies.

Experience

• Previous experience as a receptionist or in a front desk role is preferred.
• Strong customer service skills with the ability to communicate effectively with clients and team members.
• Proficiency in office software applications; familiarity with AI is a plus.
• Excellent organizational skills with attention to detail to manage multiple tasks efficiently.
• Ability to type accurately and quickly while maintaining professionalism in all communications.

Why Join Us?

• Competitive hourly wage
• Regular office hours with weekends off
• Positive and collaborative work environment
• Opportunity to gain experience in the insurance industry

How to Apply: Send your resume and a cover letter to careers@beneficial-insurance.com with the subject line "Full-Time Receptionist Application."

Job Types: Full-time, Permanent

Pay: $18.00-$21.00 per hour

Expected hours: 40 per week

Additional pay:

• Bonus pay

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• Mandarin (preferred)

Work Location: In person