Fund Servicing Analyst

• Process, validate, and reconcile transactions in accordance with established procedures, policies, and service level agreements.
• Investigate and resolve operational breaks, exceptions, and discrepancies in a timely manner.
• Collaborate with internal teams including Fund Implementation, Trade Processing, Settlements, Cash Processing, and Account Opening to ensure seamless transaction processing.
• Respond to client and stakeholder inquiries promptly while maintaining high service standards.
• Monitor operational risks and escalate issues, exceptions, and control concerns appropriately.
• Ensure all daily activities and deliverables are completed within required timelines and quality standards.
• Participate in and lead discussions with onshore partners and stakeholders to address operational matters and drive resolutions.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent experience.
• Experience in Transfer Agency Operations, Fund Services, Asset Management Operations, or related financial services functions.
• Knowledge of Transfer Agency processes, Reconciliations, Trade Processing, Settlements, KYC/AML, or financial markets products.
• Strong analytical and problem-solving skills with the ability to identify issues and implement effective solutions.
• Demonstrated ability to manage operational risk and escalate issues appropriately.
• Strong verbal and written communication skills with the ability to engage effectively with stakeholders across multiple locations.
• Proven ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.

Preferred qualifications, capabilities, and skills

• Experience working within Transfer Agency or Fund Administration environments.
• Knowledge of operational risk, controls, and process improvement methodologies.
• Experience participating in project initiatives and driving operational enhancements.
• Leadership capabilities with the ability to influence stakeholders and support change management initiatives.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.