Gambling Help Practitioner

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Introduction:
About Us

We are one of the largest and progressive not-for-profit regional community services providers in South Australia. Established over 100 years ago, we are headquartered in Port Pirie with over 340 talented, qualified employees and over 170 dedicated volunteers.

Our positive, hands-on involvement in regional communities is rewarding and enriching, both for staff and for the people we work with.

Every day we celebrate diversity, thrive on inclusion and demand equity. We provide a collaborative, supportive and flexible working environment while constantly advocating for change to make things even better!

About You

We are always on the lookout for people who share our values and passion to join our team. We can offer you the chance to thrive in a career that makes a difference in people's lives.

If you are kind, compassionate, believe in a society that is fair and justice for all the community, then we want you!

Why Join Us

You will have:

• Flexible working arrangements and salary packaging benefits.
• An inclusive culture of dedicated, passionate and professional team members.
• A seat at the table where grassroots changes/improvements are made to tackle social justice issues.
• Access to an Employee Assistance Program and Wellbeing initiatives.
• A career pathway with a comprehensive induction, as well as continuous training.
• Ongoing support and professional development opportunities.

We recognise that diversity in our workforce enables us to better support our clients' aspirations and goals. So, if you are a person living with a disability, an Aboriginal and/or Torres Strait Islander person, LGBTIQA+ person, from a culturally diverse group, have lived experience or are unique in any other way, we would love to hear from you.

We are honoured to be a White Ribbon Accredited Workplace. In November 2024, we also achieved Bronze Tier Status in the Australian Workplace Equality Index (AWEI) through Pride in Diversity

Engage with Heart - Impact with Purpose.

Uniting Country SA - Caring for Country People

ucsa.org.au

Description:
About The Position

Position Location: Port Augusta - servicing the Far North communities

Position Status: Part Time FTE 0.5

Closing Date for Applications: 11th May 2026

The Gambling Help Service (GHS) delivers primary, secondary and tertiary interventions for problem gambling behaviour.

Primary interventions improve community understanding of problem gambling and associated issues.

Secondary interventions create collaboration with industry and venues to build relationships that enable identification and referrals. Strategies are also aimed at families, friends and communities who are affected by the gambling of others.

Tertiary interventions provide case management support that is culturally appropriate and includes individualised assessment, counselling, treatment and rehabilitation services.

As the Gambling Help Practitioner, you will actively promote the service through tailored community education sessions throughout the region, including networking and collaborative partnerships.

You will provide case management support, including counselling, to individuals who are affected by gambling behaviour and are experiencing a range of issues and challenges. You will work in accordance with the philosophies of Uniting Country SA and actively support positive change within disadvantaged communities and individuals.

Please view the Position Description for further information on the duties and responsibilities of the role.

Skills and Experiences:
You will:

• Have a high level of communication skills, including the ability to establish rapport and maintaining a positive relationship with clients.
• Have case management and counselling experience using harm minimisation strategies.
• Be self-motivated and enthusiastic.
• Understand the issues, barriers and complex needs of people when faced with gambling harm.

It is essential for you to have:

• Current Australian Drivers Licence.
• Certificate lV (or above) in a Human Services related discipline e.g. Community Services, Case Management, Disability, Mental Health, Youth Work, etc.
• Relevant experience, in a paid or voluntary capacity.

A Diploma of Community Service (Financial Counselling) will be highly regarded, but is not essential.

A tertiary qualification in a Human Services related discipline e.g. Social Work will be highly regarded.

You may also need to be available for some out of hours work and travel between Uniting Country SA sites or interstate as required.

Our process requires you to provide a Resume and Cover Letter addressing the position, please specify as to why you are applying. You will need to put this information in two separate documents and upload each document.

Refer to our Guide to Applying for more information.

All offers of employment are subject to the screening and assessment requirements of the Children and Young People (Safety) Act 2017 and any other legislation that interacts with it.

Please contact Vicki Jacobs on 0436 473 682 for any questions concerning this position and/or the salary range.

Curious about our culture and how we include everyone? We invite you to ask questions and, if needed, request adjustments or support at any stage of the recruitment process. This invitation is for all applicants and includes Aboriginal and Torres Strait Islander peoples, people with disability and/or neurodivergence, people from diverse cultural and faith backgrounds, those experiencing language or communication barriers, and people of diverse sexualities and gender identities. Contact Ethan Walter, Recruitment Specialist, at careers@ucsa.org.au or 0466 503 880