General Manager

General Manager for a Wendy’s restaurant opening soon in Wainwright, AB.

In this role, you will provide coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. With the support of a District Manager (DM), you will manage the daily operations and staff of the Wendy’s restaurant. You will be responsible for the execution of all Company policies, procedures, programs and systems.

In this role, you will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all local laws and ethical business practices. You will lead, interview, select, direct, train and develop all Shift Supervisors, Team Trainers and Crew with the support of your DM.

Responsibilities:

• Analyze restaurant performance data to make recommendations regarding restaurant plans to address negative trends.
• Adjust manager and crew schedules as needed (e.g., calling or sending home based on labour, performance and forecast.
• Analyze talent and staffing goals and make recommendations for adjustments to ensure staffing goals are met.
• Investigate and resolve customer complaints within the restaurant.
• Monitor service quality and make adjustments to positioning guidelines as necessary.
• Approval of expenditures within the established guidelines.
• Recommends corrective action related to customer service issues or poor performance of crew or subordinate managers.

As a multi-unit Wendy's franchisee, we offer some unique benefits and perks, such as:

• Competitive wages
• On the job training
• Incentive and recognition programs
• Community involvement opportunities
• Health and dental benefits for qualifying employees
• Advancement opportunities at the restaurant, operations, and head office level
• Opportunities to receive training and development in food safety and health and safety

REQUIREMENTS

Education - Secondary (high) school graduation Experience

• Minimum 3 years experience in the quick-service restaurant industry
• Experience - Minimum 2 years experience in a leadership role
• Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook
• Clearview experience an asset
• Excellent written and verbal communication
• Strong leadership and interpersonal skills
• Customer service mindset

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Vision care

Experience:

• Leadership: 3 years (required)

Work Location: In person