General Manager | Palmerstown House Pub & Restaurant

General Manager – Palmerstown House Pub

Location: Palmerstown, Dublin
Employment Type: Full-time, Permanent

Brief Introduction

Palmerstown House Pub is seeking an experienced and motivated General Manager to lead the day-to-day operations of our busy and welcoming pub in Palmerstown, Dublin. This is an excellent opportunity for a hands-on hospitality professional with strong leadership skills, commercial awareness, and a passion for delivering outstanding customer service.

The successful candidate will be responsible for managing all areas of the business, driving standards, supporting the team, and ensuring a consistently excellent guest experience.

Perks and Benefits

• Great starting package on offer.
• Performance bonus.
• Training and development opportunities.
• Company-exclusive offers and discounts.
• Meal allowance.
• Opportunity to grow within a supportive hospitality environment.

About You

You will be a confident and enthusiastic manager who enjoys building strong teams, maintaining high standards, and creating a welcoming experience for every customer. You will take pride in the running of the business and be motivated by achieving results through great service, strong teamwork, and attention to detail.

About The Role

Key Responsibilities

The General Manager will be responsible for:

• Overseeing the daily operation of the pub, ensuring smooth and efficient service.
• Leading, motivating, training, and developing the team.
• Maintaining excellent standards of customer service, food, drink, cleanliness, and presentation.
• Managing staff rosters, labour costs, stock control, ordering, and supplier relationships.
• Driving sales, profitability, and overall business performance.
• Ensuring compliance with health and safety, food safety, licensing, and employment regulations.
• Handling customer feedback and resolving issues professionally.
• Monitoring financial performance, budgets, margins, and cost controls.
• Recruiting, onboarding, and developing team members.
• Creating a positive, professional, and team-focused working environment.
• Supporting promotions, events, and local business initiatives.
• Ensuring company policies and procedures are followed at all times.

Requirements

The ideal candidate will have:

• Previous experience as a General Manager, Assistant General Manager, or Senior Bar/Restaurant Manager in a busy hospitality environment.
• Strong leadership and people management skills.
• Excellent customer service and communication skills.
• Good commercial awareness and financial understanding.
• Experience managing rosters, stock, budgets, and KPIs.
• A hands-on approach and the ability to lead by example.
• Strong organisational and problem-solving skills.
• A passion for hospitality and delivering high standards.

Required Criteria

Skills Needed

About The Company

The Louis Fitzgerald Group offers all of our customers a warming welcome, quality service, and superb accommodation. The Louis Fitzgerald Group is one of Ireland’s largest privately-owned hospitality groups. Oozing with Irish culture the group has over 22 pubs, restaurants, and hotels located in the heart of Dublin and its surrounds. This includes some of Ireland’s most famous landmark premises such as An Poitin Stil, a memorabilia pub, where you will find many of Ireland’s most prized artifacts. The multi-award-winning Stag’s Head, and Kehoes Pub, are a haven for locals and tourists. In short, we pride ourselves on our reputable name within the hospitality industry.

Company Culture

With over 19 pubs, restaurants and 3 hotels the Fitzgerald Group prides itself on its great reputation within the hospitality industry in offering all of our customers a warming welcome, quality service and superb accommodation. Our current vacancies can open a window of many opportunities within the group to the right candidate. All employees will be helped and encouraged to develop to their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency that will mark The Fitzgerald Group as a place to return to.

Company Benefits

Salary

Not disclosed