General Manager, People & Culture

The YMCA of Southwestern New Brunswick is working hard to address the critical issue’s facing the region: the health crisis, population decline, youth outmigration and child poverty. At the Y, we are striving to build a diverse and inclusive community where each person is valued for the unique perspectives and contributions they bring.

The Y offers a diverse set of programs at 20 locations in the city and surrounding municipalities. We are a community of over 450 employees and 500 volunteers. If you don’t have a Y story yet – now is your opportunity to get involved. We invite you to come see what the power of belonging can do for you, your career and your community.

The Opportunity

Reporting to the President & CEO, the General Manager of People & Culture participates in all elements of Human Resource Management. As a member of our administrative team, the General Manager of People & Culture will play an essential role in the day-to-day operations and strategic People & Culture goals of the YMCA. This role will be responsible for delivering services for employees and management from all YMCA locations and ensures sound and legal practices and procedures are met.

Additionally, this role plays a part in supporting the New Brunswick YMCAs in Fredericton and Moncton as an advisor and working on strategic People & Culture initiatives.

Responsibilities:

• Work with all divisions to forecast staffing needs and develop workforce strategies.
• Develops all job descriptions in conjunction with divisional managers.
• Manages and updates wage scales based on trends and market data.
• Supports all divisional managers in managing performance. This includes the performance management system, team dynamics, conflict and issues.
• Responsible for handling all formal complaints and investigations.
• Develops and supports delivery of training programs for identified high potentials, coordinators and above.
• Develops and implements succession planning and supports staff development strategies.
• Oversees the recruitment and selection process and supports as needed, which includes researching new sources for talent, cultivating relationships with industry professionals and networking with local educations institutions.
• Ensures legal compliance through HR management.
• Responsible for HRIS system development and implementation of new functions.
• Creates, reviews and updates employee policies and resources.
• Promotes and supports administration of all benefits which includes mental health and employee wellbeing, pension, health, dental, membership, etc.
• Manages HR metrics and provides insights on HR data to management.
• Responsible for assisting in enhancing staff engagement – including but not limited to site engagement visits, administering employee related surveys (eNPS/Wellness), completing exit interviews, and stay interviews.
• Oversees employee appreciation spend.
• Supports any actions on Diversity, Equity and Inclusion (DEI) strategies.
• Any other duties as required that align with the scope and nature of the role.

Skills and Qualifications:

• Post-secondary degree with a concentration in Human Resources or related discipline;
• CPHR designation or willingness to obtain is considered an asset;
• 3+ years of progressive leadership experience in a similar setting;
• Relevant experience or a combination of experience and education, delivering Human Resources services and programs;
• Effective relationship building and collaborating skills;
• Highly effective communication skills;
• Experience working with HRIS and ATS, as well as Microsoft office suite.
• Ability to work both independently and collaboratively in a fast-paced environment while maintaining a high level of professionalism and achieving results;
• Proven time management and organization skills with a willingness to take initiative.

What We Offer:

• YMCA membership
• In-house training and professional development opportunities
• Uniform and uniform allowance
• Personal “Y Day”
• Competitive compensation package, including benefits and pension plan
• Opportunities for career growth
• Opportunities for cross-training across departments
• Paid job-related certifications (i.e. First aid/CPR)

Required:

Employment is contingent on having a clean Criminal Record Check with Vulnerable Sector Search.

We ask qualified applicants to submit their cover letter and resume. The YMCA of Southwestern New Brunswick appreciates the interest of all applicants; however, only those selected for interviews will be contacted.