General Office Assistant 5-E7 - Hs Customer Support Section- Region 1 Unit

Job Description

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

The purpose of this position is to provide clerical support for the Children's Special Health Care Services (CSHCS) program, based on operational procedures and timeliness standards. This position is responsible for processing documents that include, but is not limited to, client medical records, applications, Income Review Payment Agreements, income verification, and citizenship documentation. This position reviews, researches, and processes all incoming documents. This position is responsible for processing documents in the CSHCS incoming fax queue, incoming mail documents in the paper mail intake queue, as well as uploaded documents from external partners, such as local health departments, managed care health plans, and medical providers in the GOA queue.

• Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
• Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
• Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
• Attach a cover letter.
• If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

Required Education and Experience

Education
Educational level typically acquired through completion of high school.

Experience
General Office Assistant 5
No specific type or amount of experience is required.

General Office Assistant 6
One year of administrative support experience.

General Office Assistant E7
Two years of administrative support experience, including one year equivalent to the intermediate level.

Additional Requirements and Information

This posting is being used to hire two positions.

The physical location of this position is 400 S. Pine St., Lansing, MI. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.
• Work must be performed in Michigan

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.