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Global Head Key Account Management, Pharma
Posted on May 21, 2026
- Milano, Italy
- 0 - 0 USD (yearly)
- Full Time
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We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
This role is a member of the global Pharma business Development leadership team, contributing to the overall growth strategy, market expansion, and commercial excellence across the Pharma segment.
- Manage Key Account team to assess markets for target identification and supporting corporative development strategies.
- Prioritise project requirements in collaboration with key stakeholders within Pharma and deliver analytics projects to agreed schedule.
- Support global strategic and focus accounts by managing the strategic project management team. This will include complex RFP/RFI response coordination, multisite project management and coordination of account governance and account business reviews.
- Attend client meetings in person to present our global capabilities.
- Participate in conferences and deliver oral presentations.
- Coordination and support of account development planning processes and engagement with the global network
- Super user support and deployment/adoption management of commercial systems (e.g. CRM, CPQ). Liaison with corporate IT functions as appropriate
- Attend and support regional business development meetings and participation in global sales and marketing strategy development
- Support commercial integration of acquisitions and support implementation of sales and marketing strategies
- Provide mentoring and opportunities management support to Business development managers in new Markets
Qualifications
Please submit English CV for the application.
- Extensive experience in commercial operations support in Life Sciences services and solutions to global clients in a fast paced, dynamic organisation.
- In depth understanding of drug commercialisation and related analytical /CMC requirements
- Experience in a Contract Services Organization (CRO) an advantage
- Extensive scientific expertise in Pharma/Biopharma testing
- Knowledge of CRM and other commercial systems
- Strong team leader across complex cultural organisations
- Highly committed to achieving time frame previously defined and agreed with customer.
- Highly skilled at setting up strong networking internally and also within the client’s organization, in order to be in the best position to drive and lead change.
- Analytical, decisive, adaptable, ethical, problem solver, persuasive, commercially-sensitive.
- Highly Customer orientated, with deep commercial focus.
- Excellent verbal and written communication skills.
- Highly developed presentation skills and ability to interact effectively with senior leadership
- Fluency in English
Additional Information
Why SGS?
- Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
- SGS university and Campus for continuos learning options.
- Multinational environment where you will work with colleagues from multiple continents.
- Benefits platform.
Join Us: At SGS we believe in innovation, collaboration, and continuous improvement. We offer a supportive and inclusive work environment that encourages professional growth and personal development.
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