Global Services Product Manager, Protein Research

Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The Global Service Product Manager, Protein Research for Cytiva owns the portfolio of equipment service offerings for Cytiva protein research customers. They are responsible for driving service revenue growth for this portfolio coming from service contracts, billable repair and maintenance services, equipment qualification and calibration, and the provisioning of spare parts. The successful candidate will also partner with the Cytiva commercial organization to increase service contract market share and developing innovative offerings to better support our customers.

This position is part of the Equipment Services business unit and will report into the Equipment Services Senior Director for Product Management. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

What you will do:

• Design and execute strategies to increase the share of Cytiva protein research hardware that is covered by service contracts around the world
• Launch new equipment service offerings to grow revenue and operating profit in the protein research market segment
• Partner with the Cytiva Protein Research hardware business leadership to ensure best possible customer experience throughout the lifecycle of the customer's experience with Cytiva hardware
• Contribute to the operational success of the Equipment Services business unit by driving programs to improve service delivery for Protein Research hardware

Who you are:

• Bachelor’s degree or higher
• 5+ years experience in a commercial, marketing, or product management position
• Proven experience driving projects in a matrixed environment
• Demonstrated success in product development and launch
• Managed and allocated a budget in line with organizational goal

It would be a plus if you also possess previous experience in:

• Use of a Danaher Business Systems commercial tool such as Launch Excellence, Customer-Centric Product Definition, or Growth Room
• Experience in equipment services or a business with a strong contract annuity contribution
• While managerial experience is not required, it is preferred

This job is also eligible for bonus/incentive pay.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.