Graduate It Support Engineer

Job Title: Graduate IT Support Engineer

A Little About Activ8:

Activ8 Solar Energies are actively seeking a level 1 Graduate IT Support Engineer to join our IT team here in Carrickmacross, Co Monaghan. This is a full-time permanent position inclusive of a competitive salary, bonus, pension, healthcare and additional benefits.

At Activ8 we're dedicated to empowering homeowners and businesses towards self-sustainability through exceptional customer experiences and innovative products. Be part of an industry that's shaping the future of our planet.

Why Join Us?

At Activ8, we’re not just about energy efficient upgrades, we’re about people. You’ll join a team that values:

• Quality – We don’t just meet standards, we set them.
• Innovation – It’s in our DNA.
• Respect & Inclusion – Caring for our people fuels our success.
• Accountability – We say what we do, and we do what we say.
• Safety – If it is not safe, we don’t do it

About Our Team:

As an Entry-Level IT Support Engineer, you will be the first point of contact for technical assistance at Activ8 Solar Energies. This role is designed for someone at the start of their IT career who is eager to dive into a fast-paced environment. You’ll be responsible for keeping our team connected and productive, acting as an essential member of our internal helpdesk while building a professional foundation in IT infrastructure.

Key Responsibilities:

• Act as the first point of contact on our IT helpdesk, troubleshooting hardware and software issues for internal users with speed and a helpful attitude.
• Take ownership of service desk tickets, ensuring every request is tracked, managed, and resolved effectively.
• Assist in the daily maintenance of our core systems including Microsoft 365, Azure, Citrix, and VMware to ensure peak performance across the board.
• Work alongside cross-functional teams to identify tech hurdles and learn how to implement long-term solutions.
• Support the rollout of new IT projects, giving you direct insight into how a growing company scales its infrastructure.
• Actively participate in training and upskilling, with a specific focus on mastering hybrid cloud technologies as you grow into the role.

Qualifications and Skills:

• A solid grasp of IT fundamentals and a genuine "hunger" to understand how enterprise systems work.
• While experience with Azure, Citrix, or VMware is a plus, we value your willingness to learn and adapt to new technologies above all else.
• The ability to think on your feet and stay calm when technical challenges arise in a busy environment.
• Excellent communication skills and the ability to explain technical fixes to non-technical colleagues with professional ease.
• You are looking for a role that offers hands-on training, dedicated study time, and certification support to fast-track your expertise in hybrid cloud environments.
• You’re ready to gain immediate exposure to cutting-edge tech and play a vital part in our organization's continued success.
• Must live within a commutable distance to our HQ in Carrickmacross, Co. Monaghan.

Our Benefits:

• Competitive Salary
• Bonus
• Pension Contribution
• Laya Healthcare
• Gym Memberships
• Breakfast Bar
• Flexitime
• Plus, additional benefits

How to Apply: Interested in making a difference in renewable energy? Apply through the link provided.

Activ8 Solar Energies is an Equal Opportunity Employer.