Grocery Manager

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Overview

The Grocery Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead, manage, coach, motivate and train staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies, Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Department Manager will coach and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement.

Key Duties & Responsibilities

1. Maximizes sales and profit objectives by implementing marketing and merchandising programs. Oversees the merchandising of display cases by ensuring that staff maintains stock levels.

2. Manages department staff by hiring, training and coaching, reviewing performance and providing feedback, and conducting disciplinary procedures.

3. Maintains inventory levels by counting stock, ordering and receiving product, and checking invoices.

4. Performs administrative duties such as signing time statements for payroll, ordering product, and producing sales, purchase and manager’s reports.

5. Provides customer service by responding to their inquiries and resolving issues. Fills requests for products and processes orders for party trays.

6. Maintains operating policies and procedures by reviewing, updating, and enforcing compliance with legislated requirements (e.g., Food Safety and Health & Safety), and by training staff.

7. Performs other related duties as required.

Qualifications

· High school diploma plus two (2) years experience as a Grocery Clerk or an equivalent combination of education and experience

· Knowledge of Grocery products

· Good understanding of Food Safety and Health and Safety legislation

· Knowledge of FreshCo policies and procedures

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Benefits:

• Casual dress
• Company pension
• Dental care
• Extended health care
• Flexible schedule
• RRSP match
• Store discount
• Vision care

Application question(s):

• How soon can you start?

Experience:

• Grocery: 1 year (preferred)

Work Location: In person