Purpose of the Role

Windward Management is seeking an experienced hotel professional to take responsibility for supporting the successful opening, integration and ongoing readiness of Windward's hotel and hostel portfolio.

Reporting to the Deputy COO, the Group Hotel Integration Manager will work closely with Regional General Managers, General Managers, hotel management teams, suppliers, contractors and Group functions to ensure key pre-opening requirements, procurement activities, compliance actions and contractor obligations are effectively coordinated, monitored and completed.

The role is a key link between Group Management and the hotels, providing clear visibility of progress, outstanding actions, risks and matters requiring escalation. The successful candidate will be organised, commercially aware and operationally experienced, with the confidence to work across multiple properties and engage effectively with senior hotel management and external partners.

Competency Criteria and Qualifications

• Significant professional experience within the hotel industry.
• Strong understanding of hotel operations and the interdependencies between departments.
• Strong organisational, project coordination and time-management capability.
• Strong commercial awareness and an understanding of value for money.
• Practical understanding of Health & Safety requirements, risk assessments and contractor compliance.
• Experience with hotel procurement, supplier management or sourcing.
• Excellent written and verbal communication skills.
• Strong attention to detail, with excellent follow-through and accountability.
• Strong IT and reporting capability appropriate to managing multiple projects, trackers and action plans.

Career Experience

• Significant experience within the hotel industry, ideally in a senior operational role such as Operations Manager, Deputy General Manager, senior departmental leadership role or equivalent.
• Experience working across multiple hotel departments and/or properties.
• Experience with hotel openings, pre-openings, refurbishments, renovations or major operational projects.
• Experience working with contractors, suppliers and external service providers.
• Experience coordinating multiple workstreams, deadlines and stakeholders through to completion.
• Experience in hotel procurement, supplier management or sourcing.
• Experience reviewing and following up on compliance documentation, Health & Safety requirements and contractor obligations.
• Ability to travel regularly between Windward properties.

About The Role

Leadership, Operational and Project Competencies

• Highly organised, able to manage multiple projects, deadlines and workstreams without losing sight of detail.
• Proactive approach, identifying potential problems, delays and risks before they become significant issues.
• Strong ownership and accountability, with the ability to drive agreed actions through to completion.
• Confident in challenging contractors, suppliers and hotel management where required.
• Strong project management capability, particularly in relation to hotel openings, procurement, compliance and operational readiness.
• Ability to establish clear action plans, allocate ownership and monitor progress against agreed milestones.
• Ability to communicate clearly with senior hotel management, Group functions, suppliers and contractors.
• Ability to identify risks, escalate significant issues and provide clear, accurate progress reporting.
• Collaborative approach, with the ability to build effective working relationships across hotels and Group functions.
• Ability to operate strategically while retaining a strong understanding of the practical realities of hotel operations.

Personal Attributes

• Commercial – understands costs, value and the practical realities of running a hotel.
• Organised – able to manage multiple projects, deadlines and workstreams without losing sight of detail.
• Proactive – identifies problems before they become issues and does not wait to be asked.
• Accountable – takes ownership of agreed responsibilities and drives them through to completion.
• Confident – comfortable challenging contractors, suppliers and hotel management when required.
• Collaborative – able to build strong working relationships with RGMs, GMs, hotel teams and Group functions.
• Detail-focused – able to identify missing documentation, incomplete works and potential risks.
• Resilient – comfortable working in a fast-moving environment with multiple competing priorities.

Reporting Structure

• Reporting to: Deputy COO, Windward Management
• Key working relationships: Chief Operating Officer, Regional General Managers, General Managers, Hotel Management Teams, Windward Purchasing, Group functions, suppliers and contractors.

Key Areas of Responsibility

Property Compliance and Contractor Oversight

• Carry out bi-annual compliance and operational assurance visits across Windward's hotel and hostel portfolio.
• Check that appropriate third-party and contractor certification, documentation and records are in place and to the required specification and standard.
• Review Health & Safety Statements, Risk Assessments and Method Statements relevant to the property and verify that agreed Health & Safety procedures and controls are being implemented in practice.
• Identify deficiencies, outstanding works, documentation gaps or areas of risk and ensure that appropriate corrective actions are agreed.
• Maintain a central record of outstanding actions and monitor these through to completion.
• Liaise with hotel management, contractors and relevant Group functions to resolve outstanding matters.
• Escalate significant risks, recurring issues or delays to the Deputy COO.
• Undertake follow-up visits where required to confirm that agreed actions have been completed.

New Property Openings and Integration

• Support the COO, Deputy COO and Regional General Managers in the preparation and delivery of new hotel and hostel openings.
• Establish and maintain comprehensive pre-opening action plans covering all key operational requirements.
• Coordinate with RGMs, GMs and departmental heads to ensure pre-opening actions are completed within agreed timescales.
• Monitor progress against key opening milestones and identify potential delays or risks at an early stage.
• Ensure outstanding actions are clearly allocated to an owner and followed through to completion.
• Assist with pre-opening meetings, site visits and operational readiness reviews.
• Provide regular progress reports highlighting completed actions, outstanding items, key risks and matters requiring escalation.
• Support the transition from pre-opening activity into the operational hotel environment.

Pre-Opening: OS&E Sourcing, Tender, Procurement and Scheduling

• Assist Windward Purchasing with sourcing and procurement of operational products and equipment specified for new hotel and hostel openings.
• Source appropriate new suppliers and ensure they are introduced to Windward Purchasing before progressing with new orders.
• Assist Windward Purchasing with the detail and specification required for tender documents in relation to new opening services, including descriptions, specifications, architectural drawings and technical specifications.
• Work with relevant hotel and Group teams to establish product specifications and requirements.
• Assist with sourcing OS&E, operational equipment, guest supplies, F&B equipment and other opening requirements.
• Coordinate samples, specifications, quotations, approvals and orders.
• Maintain detailed procurement trackers for each opening.
• Monitor order status, lead times and delivery schedules.
• Identify potential procurement delays or long-lead items and escalate these at an early stage.
• Liaise with suppliers and contractors to ensure products and equipment are delivered when required.
• Work with Finance, Procurement and hotel teams to ensure purchasing follows agreed Group procedures.

Group Hotel Initiatives

• Support the implementation of selected Group-wide initiatives across the hotel portfolio.
• Assist with the introduction of new suppliers, products, systems and processes where required.
• Support hotel refurbishments, improvement programmes and other initiatives where there is a requirement for cross-property coordination.
• Support the COO and Deputy COO with specific projects and initiatives as required.

Key Relationships

• Deputy COO
• Chief Operating Officer
• Regional General Managers
• Windward Purchasing
• General Managers and Hotel Management Teams
• New Hotel / Hostel Opening Teams
• Suppliers and Contractors
• Relevant Group Functions

Measures of Success

• New hotels and hostels being operationally ready for opening within agreed timelines.
• Improved visibility of pre-opening progress and outstanding actions.
• Effective coordination between Group Management, RGMs, GMs, suppliers and contractors.
• Bi-annual compliance assessments completed with improved monitoring of compliance requirements and prompt identification and escalation of risks and delays.
• Effective follow-through on outstanding hotel actions.
• Consistent and accurate reporting on opening and integration activity.
• Strong working relationships with hotel management, contractors and suppliers.

Compensation and Benefits Package

• Competitive salary commensurate with experience.
• Performance-related bonus opportunity.
• Company mobile phone.
• Laptop.
• Mileage and business travel expenses in line with company policy.
• Senior leadership role within a growing Irish hotel management group.
• Opportunity to work across a diverse portfolio of hotels and hospitality assets.
• Opportunity to contribute directly to the strategic and operational development of the Windward Management portfolio.

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Company Benefits

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.

Salary

Not disclosed