Group Hr Generalist

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Join Our Team as Group HR Generalist at The Ashe & Manor West Hotels!

Are you a dedicated HR professional with a passion for people, policies, and fostering a positive workplace culture? Do you thrive in a fast-paced, hospitality-driven environment where no two days are the same? If so, we invite you to bring your skills and energy to our team!

About Us:

Nestled in the heart of Kerry, Manor West Hotel stands as a beacon of warm Irish hospitality, where guests are embraced with genuine care and personalised service, ensuring an unforgettable experience. From intimate corporate meetings to grand international events, we take pride in crafting moments that transcend expectations. Our team is committed to excellence, sustainability, and cultivating an inclusive and collaborative culture.

Similarly, at The Ashe Hotel, our dedicated team members share a passion for delivering exceptional service to our guests. Situated in the heart of Tralee, our contemporary four-star hotel provides a welcoming haven for both locals and visitors alike. Whether it's the friendly faces greeting guests at reception, the meticulously prepared dishes served in our casual dining bar and restaurant, or the meticulous attention to detail in our accommodations, our team goes above and beyond to ensure every guest feels valued and cared for. With a focus on fostering a positive work environment and supporting the growth and development of our team members, we strive to create a workplace where everyone feels empowered to thrive.

About the Role:

As Group HR Generalist for The Ashe and Manor West Hotels, you will report directly to the General Manager in each property and be responsible for the day-to-day delivery of HR support across both hotels. You’ll support key HR functions including recruitment, employee relations, documentation, training coordination, and compliance. The focus will be on the daily needs of the business, working closely with department managers and teams to ensure smooth, people-focused operations on the ground.

Key Responsibilities:

• Act as the first point of contact for HR-related queries and support across both hotels.
• Oversee recruitment, onboarding, offboarding, and HR documentation in collaboration with management.
• Support / manage employee relations issues and ensure fair, timely resolution in line with company policies and Irish employment legislation.
• Maintain accurate HR records and coordinate with payroll for timely updates.
• Administer HR systems including absence tracking, contracts, training logs, and other records.
• Support and coordinate training, learning, and development initiatives across departments.
• Promote health, safety, wellbeing, and a positive working environment.
• Help embed a culture of fairness, respect, and accountability across the business.
• Liaise regularly with the external HR consultant for strategic input, guidance, and alignment.
• Contribute to continuous improvement of HR processes and compliance practices.
• Be flexible and adaptable to the operational needs of both hotels, including occasional travel between properties.
• Adhere to company policies and procedures, demonstrating a commitment to excellence and professionalism in all interactions.

Candidate Requirements:

• A relevant HR qualification is advantageous
• 2+ years’ experience in a HR generalist role, preferably in hospitality or a similar service environment.
• Working knowledge of Irish employment legislation and HR best practice.
• Experience handling or assisting with employee relations cases in a confident and fair manner.
• Highly organised with excellent interpersonal and communication skills.
• Able to work independently and manage multiple priorities.
• Discreet, trustworthy, and professional in all dealings.
• A collaborative team player with a people-first approach and a strong sense of initiative.
• Able to travel between The Ashe and Manor West Hotels on 2 / 3 day rotational basis.
• Positive attitude, adaptability, and professionalism in all interactions, with a commitment to continuous learning and development.

We're all about embracing individuality and celebrating the unique qualities that each person brings to the table. We understand that some exceptional individuals might hold back from applying if they don't meet every qualification on the list. But, here's the thing: we value passion, dedication, and a willingness to learn and grow just as much as we do qualifications on paper. So, don't let that checklist hold you back! We're an equal opportunities employer, and we believe in providing an inclusive, welcoming, and supportive environment where everyone can shine. Your aspirations and your individuality are what make you stand out, and we'd love to hear from you. Join us in creating a diverse, vibrant, and thriving team.

PS – We also have a green ethos and would love it if you join us on our journey to a more sustainable future.

To apply or for more information, please contact Maura Mangan at mmangan@theashehotel.ie

Don't miss this opportunity to elevate your career and create extraordinary moments with Manor West and The Ashe Hotels! Apply now and let's embark on this exciting journey together.

Benefits:

• Employee assistance program
• Gym membership
• On-site gym
• On-site parking

Work authorisation:

• Ireland (required)

Work Location: In person