Group Operations Administrator

About Us

At BidX1, we're changing the way property is bought and sold.

We’re disruptors – BidX1’s digital auction platform connects users across the globe with real estate opportunities in four markets and enables them to complete the entire purchase online using technology developed in Dublin.

We’re high-growth – BidX1 held the first online auctions in Ireland in 2015 and by 2019, we had launched operations in Cyprus, the UK and South Africa. We’ve sold more than 20,000 properties to date, raising more than €4 billion, with bidders from more than 60 countries.

We’re sustainable – BidX1 has been carbon neutral since 2019, joined the UN Global Compact in 2021, and submitted our first report to the Carbon Disclosure Project in 2022.

We’re good at what we do – BidX1 has been recognised by Deloitte as a ‘Best Managed Company’, received backing from Enterprise Ireland, and won numerous awards including a KPMG Property Excellence Award, an Irish Times Innovation Award, and an Estates Gazette Tech Award.

But that’s enough about us – we’d like to meet you!

The Role

You will work to support the sales teams and auction operations across the BidX1 Group.
No property or auction experience is required and training on our systems will be provided.

Our office is based in Ballsbridge, Dublin 4, and the role requires working from the office 3 days a week, with the option to work from home 2 days a week.

Responsibilities

• Use of Dynamics 365 CRM system to add properties and other information
• Supporting of Sales Teams across the Group
• Advertising viewings
• Requesting of photography and signboards
• Issuing of contracts to clients
  
• Testing of system updates and changes
• Answering customers calls and email enquiries
  
• Performing Anti-Money Laundering checks
• Approving of bidder registrations
• General administrative duties

Qualifications, Skills & Experience

Key Skills:

• Clear, polite and professional written and verbal communication.
• Strong organisation skills with the ability to manage a busy workload.
• A team player – key that you can work collectively as well as independently.
• Comfortable taking calls from customers and answering their questions
• Thorough understanding of Outlook, Excel, and Word.

Experience:

• Minimum of 2 years in an administrative role
• Experience of answering calls from customers
• General knowledge of Microsoft Office, mainly Excel & Outlook

Desirable:

• Microsoft Dynamics 365 experience