Group Operations Supervisor

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About Ardàn Collective

Ardàn Collective is a dynamic and growing hospitality group committed to delivering high-quality, unique experiences across our diverse range of properties. We pride ourselves on innovation, operational excellence, and building strong teams to drive our continued growth.

Role Overview

We are seeking a highly motivated and experienced Group Operations Supervisor to oversee the day-to-day operations of multiple properties across Ireland and the UK. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and the ability to manage operations, people, and processes efficiently.

This is a pivotal role, reporting directly to the COO and Assistant Group General Manager, with responsibility for supporting and driving performance across our group portfolio.

Objectives of the Role

• Develop strategic plans to drive productivity, efficiency, and excellence across the group.
• Improve operational effectiveness by refining processes, guiding property managers, and cultivating a high-performance culture.
• Maintain company standards and ensure consistent delivery of service excellence across all sites.
• Identify and pursue growth opportunities through strategic partnerships and business development.
• Support the professional growth of team members through structured feedback and mentorship.

Key Responsibilities

• Oversee day-to-day operations across all group properties, ensuring alignment with company goals.
• Assign weekly performance goals, monitor progress, and deliver on strategic targets.
• Lead the recruitment, onboarding, and development of Managers and Supervisors.
• Travel regularly to group locations to support site teams (75% travel; overnight stays required).
• Maintain and track project timelines to ensure efficient execution of initiatives.
• Manage and implement budget and resource allocation plans in collaboration with senior leadership.
• Delegate responsibilities effectively, upholding company policies, training programs, and cultural standards.
• Oversee external and Government contracts held by the group.
• Attend weekly management meetings at Head Office to report on progress and align on objectives.

Required Skills and Qualifications

• Proven experience in a senior managerial or operational role within the hospitality industry (hotel experience preferred).
• Strong leadership, decision-making, and problem-solving skills.
• Excellent communication, collaboration, and delegation capabilities.
• Demonstrated ability to develop and manage financial plans and operational budgets.
• Experience with performance management and conducting staff evaluations.
• Knowledge of human resources processes and procedures.
• High level of flexibility and willingness to travel extensively.
• Full B Driver’s Licence is essential.

What We Offer

• A collaborative and supportive team environment.
• Opportunities for professional growth and development.
• Competitive compensation package.
• The chance to play a key leadership role in a growing, innovative organisation.

Job Types: Full-time, Permanent

Pay: From €40,000.00 per year

Work Location: In person