Groups & Meetings Coordinator

Are you a natural multitasker with a passion for hospitality and a sharp eye for detail? Then keep reading!

Zoku provides a home for business travellers who want to live in a city for between a few days and a few months. We’re a new type of business hotel offering a relaxed place to live, co-work and socialize – while wiring residents into the local scene. Join an international team of driven, proactive and fun-loving Zokus who all have one thing in common: a passion for connecting people across the globe.

TELL ME MORE

As our Groups & Meetings Coordinator, you'll be the mastermind behind unforgettable meetings, events, and group stays across all Zoku locations – Amsterdam, Vienna, Paris, and Copenhagen.

Your responsibilities will revolve around orchestrating unforgettable group stays and meetings across all our Zoku locations, connecting with teams, partners, and bookers to deliver seamless experiences. Get ready to build a loyal community of Zoku fans who’ll always choose us for their next gathering, offsite, or celebration — ensuring they feel right at home, wherever they go.

You will work from our Support Office in Amsterdam and will report to our Reservations Manager.

WHAT WILL YOU DO?

No day looks the same as a Groups & Meetings Coordinator… but here’s a glimpse of what you can expect:

Meetings & Events Support

• Guide, support, and oversee our local Meetings & Events Specialists.

• Act as the go-to contact for all M&E-related questions and escalations.

• Step in during holidays or sick leave to manage Salesforce cases and calls.

• Monitor incoming requests and maintain consistency across all Zoku locations.

Group Coordination

• Coordinate group requests (10+ rooms) from inquiry to departure.

• Plan unforgettable offsites and retreats.

• Collaborate with Sales, Revenue, and Reservations teams.

• Maintain accurate records, group blocks, and billing information.

Cross-Functional Collaboration

• Work closely with local teams, Sales, Operations, and Support Office.

• Participate in M&E and Reservations team projects to boost guest satisfaction.

WHAT’S IN IT FOR YOU?

• A market conform salary package of €2,600 - €2,800 (based on full-time) in accordance with experience and know-how.

• Hybrid work model with occasional travel to other Zoku locations.

• Cool benefits like various discounts, and friends & family rates at all Zoku locations.

• A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow with.

• Exciting on-the-job training opportunities and fun events throughout the year to celebrate achievements and milestones.

• A full-time position at one of the 25 coolest hotels in the world, that feels like a second home and is purpose-driven.

• An exciting role in a growing company where you can really make a difference.

• A collaborative international environment that fosters learning and growth.

• A healthy work-life balance and the opportunity to contribute to an innovative company that’s changing the hospitality industry.

WE LOVE PEOPLE WHO

• 
  Embrace a service-oriented mindset and consistently go the extra mile to provide exceptional service.

• Are a natural communicator and a true team player – someone who loves supporting others.

• Demonstrate superb organizational skills, meticulous attention to detail, and accuracy.

• Thrive on achieving results and are adaptable in a fast-paced environment.

• Can work independently but are always aligned with team goals and the Zoku spirit

• Bring a commercial mindset and passion for hospitality.

A FEW MUST HAVES

• 
  At least 1 year of Meetings & Events, Groups Reservations, or Coordination experience.

• Fluent in English (other languages like French or German are a big plus!).

• You are available full-time (40 hours per week).

• EU resident or valid work permit for the Netherlands.

• Based in (or willing to relocate to) Amsterdam.

• Flexibility to thrive in hybrid and fast-paced environments.