Guest Dining Experience Manager- The Lodge At Castle Leslie Estate

We are seeking a passionate and experienced Guest Dining Experience Manager to oversee the daily operations of our dining venues within The Lodge at Castle Leslie Estate.

This is a key leadership role focused on delivering outstanding guest experiences, ensuring high operational standards, and managing a dynamic food & beverage team.

About The Role

Key Duties and Responsibilities

• Lead the restaurant and lounge teams to deliver an exceptional service experience in line with Castle Leslie Estate’s standards.
• Oversee the smooth day-to-day operations of Snaffles Restaurant, Conor’s Bar & Lounge, and related F&B service areas.
• Manage staff scheduling, training, and development to maintain high levels of efficiency and motivation.
• Drive guest satisfaction through exceptional service, attention to detail, and warm, personalised hospitality.
• Work closely with the Executive Chef/Head Chef and Events team to coordinate service for events and special occasions.
• Ensure compliance with all health, safety, and hygiene regulations.
• Monitor financial performance including budgets, cost control, and sales targets.
• Foster a culture of excellence, collaboration, and continuous improvement.

Requirements:

• Minimum 2 years’ experience in a restaurant or F&B management role, preferably in a luxury setting.
• Proven leadership and team management skills.
• Strong knowledge of food, wine, and beverage service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Passionate about hospitality and guest experience.
• Flexibility to work evenings, weekends, and public holidays.

Benefits:

• Competitive salary
• Meals while on duty.
• Staff discounts across the estate.
• Opportunities for career progression and training.
• A beautiful, supportive working environment within a close-knit team.

Required Criteria

Skills Needed

About The Company

Castle Leslie Estate has been officially recognised as one of the Best Workplaces in Ireland™ and a Great Place to Work® for the last three years. It boils down to trust. Great Place to Work helps organisations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Their unparalleled benchmark data is used to recognise Great Place to Work-Certified™ companies and the Best Workplaces™. Everything they do is driven by the mission to build a better world by helping every organization become a Great Place to Work. In addition, we were voted by the public as Ireland’s Favourite Place to Stay 2023 and 2022.

One of Castle Leslie Estate’s finest assets is its employees, and we are always looking for very friendly, highly skilled and professional staff to join our existing team. A flexible attitude, excellent inter-personal and customer service skills are key requirements. We provide a competitive salary, an excellent working environment and unique benefits for the right candidates.

Company Culture

Nestled on 1,000 acres of undulating Irish countryside, dotted with ancient woodlands and glittering lakes, Castle Leslie Estate is one of the last great Irish estates still in the hands of its founding family. The Leslie Family arrived in Ireland in the 16th Century and bought the Estate at that time. Today, this Irish estate is led by the current custodian, Sammy Leslie. Her overwhelming desire is to protect the Estate for future generations.

Company Benefits

Employee development programs, Employee discounts, Gym membership or wellness programs, A diversity program, Free parking, Cycle to work, Referral bonus, Event tickets, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Long service recognition, Free meals during shifts, Employee Assistance Scheme, Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme, Annual performance review, Culture of recognition, On the job learning, Progression opportunities, Bereavement leave, Long service awards, Staff celebration events

Salary

€38,000.00 per year