Guest Relations Officer

Tailor Your Resume for this Job

• Jewellery experience
• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Address customer complaints and escalate to Guest Relations Manager when needed
• Record information in the logbook daily
• Ensure compliance with health and quality standards

Job Type: Full-time

Pay: ₹12,101.62 - ₹29,097.73 per month

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 8125421341