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Guest Relations Officer
Posted on Dec. 19, 2024
- Ts, India
- 0 - 0 USD (yearly)
- Full Time
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- Jewellery experience
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
Job Type: Full-time
Pay: ₹12,101.62 - ₹29,097.73 per month
Schedule:
- Day shift
Work Location: In person
Speak with the employer
+91 8125421341
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