Hall Porter

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Located at the heart of Waterford city, the family owned 4* Granville Hotel is looking to hire a Hall Porter who is a flexible and dedicated person and who is also available to work Night porter shifts when required.

Main duties:

• To ensure the highest standards of service are maintained by all times
• To deal with customer queries / complaints and ensuring conversion of enquiries
• To check functions list for days business, checking and setting up Meeting Rooms, replenishing and servicing as required to company standard
• Checking in deliveries and carrying goods to the stores
• To assist all guests with luggage and personal belongings
• To follow cleaning guidelines for public areas
• To assist in Bar Food area

While on Nights;

• To ensure security of all guests and hotel at all times.
• To assist Management in adhoc duties when required.
• To facilitate check in and check out of guests when needed.
• To serve hotel guests Food & Beverage offerings when needed.
• To carry out cleaning duties as per Standards of Procedure.

We are looking for a person with:

• Good communication skills, good level of English
• Good time management and organizational skills
• Exceptional Customer and Personal Service Standards

Benefits offered:

• Meals on duty and all day tea and coffee for the caffeine lovers
• Great location with easy access to public transport and discounted parking
• Personal development possibilities, online training program
• Uniform provided
• Employee assistance program
• Staff awards and rewards (including GEM reward system for all employees)

The Granville Hotel is an equal opportunities employer

Certified "Great Place to Work" Sept 2024 - Sept 2025

Job Types: Part-time, Permanent

Additional pay:

• Tips

Schedule:

• Day shift
• Nights as needed

Work Location: In person