Head Barista

Head Barista

The Head Barista will play a vital role in enhancing the Guest experience across our restaurants, bars, room service, banquets, and in-hotel cafes. You will lead with expertise and passion to deliver exceptional food, beverage, and culinary experiences that consistently exceed our Guests' expectations.

What will I be doing?

As the Head Barista, you will uphold the highest quality standards for food and beverage operations within our hotel’s bar and café areas. Working closely with your team, you will ensure a high-quality service experience through the following tasks:

• Use your barista skills to prepare high-quality coffee and beverages while staying updated on industry trends.
• Deliver warm, friendly, and efficient service to create memorable experiences for every guest.
• Handle the preparation and serving of High Tea, including managing reservations and providing attentive service to guests.
• Understand menu content, including any changes and promotional activities.
• Maintain the highest standards of hygiene, organization, and stock levels in the bar area.
• Collaborate closely with the Food & Beverage team to ensure seamless communication and teamwork.
• Anticipate guest needs and provide accurate information about the hotel and local area.
• Pay close attention to details, such as clean glassware and spotless tables, to ensure a flawless guest experience.
• Follow all health, safety, and hygiene policies and be familiar with hotel emergency procedures.

What are we looking for?

As a Head Barista serving Hilton brands, you will work on behalf of our Guests and collaborate with other Team Members. To succeed in this role, you should embody the following attitudes, behaviors, skills, and values:

• A coffee enthusiast with exceptional barista skills and a passion for staying updated on industry trends.
• A natural leader who inspires and guides the team to deliver excellence.
• High Tea experience and expertise, for small to large groups
• Strong communication skills and the ability to connect with guests and team members alike.
• A detail-oriented mindset with a commitment to maintaining the highest standards of cleanliness and organization.
• A team player who thrives in a fast-paced environment and enjoys working collaboratively.
• Friendly, positive, and energetic with a commitment to delivering exceptional guest service.
• Motivated to learn new skills and techniques, with a smart and tidy appearance.
• Flexible, reliable, and responsive to a range of work situations.
• Prepared to manage a variety of customer types, inquiries, and complaints.
• Knowledge of beverages, including coffee and tea preparation, and familiarity with electronic ordering systems.
• Previous experience in food hygiene and cash handling is a plus.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision, “to fill the earth with the light and warmth of hospitality,” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!