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Head Housekeeper
Posted on March 15, 2025
- Palmerston North, New Zealand
- 54716.0 - 69283.0 USD (yearly)
- Full Time

For our motel - Fitzherbert Regency Motor Lodge in Palmerston North we are looking to hire a Head Housekeeper who will be undertaking the below mentioned job responsibilities:
- Responsible for the overall cleanliness, orderliness and appearance of all Lodge guest rooms.
- Ensure that rooms are prepared as per company standards.
- Manage and prepare the annual Housekeeping budget.
- Manage and maintain par stock of guest supplies cleaning, linen and uniforms.
- Manage the suppliers and inventories with the Accounts team for items related to Housekeeping.
- Manage, review, develop and implement Housekeeping systems and procedures.
- Prepare reports for Lodge Manager and Management team as and when required.
- Reviewing and organising on-the job training and evaluate the effectiveness.
- Managing and updating approval of the Functional Manual for the Housekeeping Department.
- Recruitment of new personnel.
- Recognising individual and team performance that meets the Lodges quality requirements.
- Reviewing any guest concerns and actions if required, ensuring positive outcomes/solutions are in place.
- Ensure a detailed daily log is maintained for any incidents, issues and shift handover.
- Holding monthly team meetings, in cooperation with Lodge Manager and daily handovers with the Housekeeping team to ensure all relevant information is provided to the team.
- Liaising with management to ensure the provision of a personalised focussed Housekeeping service.
- Assist Lodge Manager and Front Office Manager with any projects as requested and implement, feedback on any actions, as necessary.
- Daily inspection of public areas including floor walks and inspection of all rooms, suggesting any improvements, areas for attention where necessary.
- Daily briefing with Front Office Manager
- Assisting in any way required to ensure that the departments' service goals are achieved.
- Managing the coordination of the preventative maintenance schedule of all rooms and public areas with the maintenance department.
- Develop a schedule of deep cleans and rotation of linen.
Required to work for a minimum of 30 hours per week.
Other Requirements:
- The candidate is required to have a minimum of 2 years relevant experience.
- Should be available to work on weekends
- Management and interpersonal skills
- Good coordination skills
- Leadership skills
- Team-worker
Job Type: Full-time
Pay: $28.00 – $34.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
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