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Uber
Head Of Affordability, Delivery - Uk&I
Posted on Nov. 26, 2024
- London, United Kingdom
- 0 - 0 USD (yearly)
- Full Time
About the Role
Uber Eats is on a mission to make food delivery more accessible and affordable for everyone. As the Head of Affordability for the UK, one of our largest and most dynamic markets globally, you will play a pivotal role in defining and implementing strategies to make affordability a cornerstone of the Uber Eats experience. Your work will directly impact millions of customers, driving growth and loyalty while ensuring affordability balances the needs of consumers, merchants, and couriers.
This individual contributor role requires a mix of strategic thinking, data-driven decision-making, and collaborative leadership. You will work across local, regional, and global teams-including Product, Marketing, Operations, and Strategy & Planning-to set the vision, align priorities, and execute initiatives that make affordability a competitive advantage for Uber Eats in the UK.
This role is ideal for someone who thrives in a fast-paced environment, excels at managing complex stakeholder relationships, and is passionate about driving innovation in pricing strategies to deliver real customer value.
What you'll do
Uber Eats is on a mission to make food delivery more accessible and affordable for everyone. As the Head of Affordability for the UK, one of our largest and most dynamic markets globally, you will play a pivotal role in defining and implementing strategies to make affordability a cornerstone of the Uber Eats experience. Your work will directly impact millions of customers, driving growth and loyalty while ensuring affordability balances the needs of consumers, merchants, and couriers.
This individual contributor role requires a mix of strategic thinking, data-driven decision-making, and collaborative leadership. You will work across local, regional, and global teams-including Product, Marketing, Operations, and Strategy & Planning-to set the vision, align priorities, and execute initiatives that make affordability a competitive advantage for Uber Eats in the UK.
This role is ideal for someone who thrives in a fast-paced environment, excels at managing complex stakeholder relationships, and is passionate about driving innovation in pricing strategies to deliver real customer value.
What you'll do
- UK Affordability Strategy: Develop and execute a tailored strategy to enhance affordability in the UK market, addressing key components such as menu pricing, promotions, offers, and fees.
- Global & Regional Collaboration: Partner with Global teams to leverage insights and best practices while ensuring UK-specific needs are met. Collaborate closely with EMEA regional stakeholders to align on priorities and share learnings across markets.
- Cross-Functional Execution: Work with local product, marketing, operations, and strategy teams to implement initiatives that drive affordability, ensuring alignment across diverse stakeholders.
- Goal Setting & Performance Tracking: Define UK-specific affordability metrics, set ambitious but achievable targets, and track performance against these goals, iterating on strategies as needed.
- Data-Driven Insights: Analyse internal and external data to understand customer behaviours, merchant dynamics, and competitive trends, using insights to drive decision-making.
- Market Leadership: Stay informed on industry trends and pricing innovations, positioning Uber Eats as a leader in affordability within the UK market.
- Stakeholder Communication: Act as the central voice for affordability in the UK, sharing progress and priorities through regular updates, newsletters, and cross-team meetings.
- 7+ years of experience in strategy, consulting, pricing, or program management roles, ideally in a high-growth or tech environment.
- Strong analytical capabilities, with a proven ability to interpret data, identify insights, and turn them into actionable strategies.
- Exceptional stakeholder management skills, with experience influencing without authority and aligning diverse teams across local, regional, and global levels.
- Structured problem-solving and strategic thinking to address complex challenges and deliver scalable solutions.
- A bias for action and the ability to execute high-impact initiatives in fast-paced, ambiguous environments.
- Excellent communication skills, both written and verbal, with the ability to adapt messaging for a wide range of audiences.
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