Head Of Operations, Realkredit Danmark

Are you a strong people leader with an operational mindset and a hands-on approach to challenges? Do you thrive in dynamic environments where your skills in steering daily execution and optimising processes can drive impactful results? If so, you could be the Head of Operations we are looking for at Realkredit Danmark.

About Realkredit Danmark
Realkredit Danmark has a proud history dating back to 1851 and is widely recognised for its innovative mortgage products. We are a visible part of the Danske Bank Group, contributing significantly to the financial results through continuous delivery of our mortgage products while maintaining a strong focus on customer service and smooth and efficient operations.

The role
As the Head of Operations, you will lead a dedicated team of approximately 8-10 FTEs, reporting directly to the Head of Business Development, Products and Funding and member of the Senior Leadership Team of Realkredit Danmark, Thais Lærkhom Jensen. You will become part of a department and leadership team working jointly on solving daily operational challenges and shaping the future of the mortgage business through innovation and efficiency. Your primary responsibility will be to ensure efficient daily operations, encompassing funding and loan administration processes, while also driving continuous improvements. This role offers a unique opportunity to influence the operational direction of Realkredit Danmark and ensure operations play a key part in reaching our commercial ambitions.

Key Responsibilities
You will be charged with:

• Directing daily operations related to funding and loan administration, ensuring efficiency and compliance.
• Leading and mentoring a team of operational professionals, fostering a culture of learning, collaboration and high performance.
• Developing and implementing ways to optimise operational processes and enhance service delivery.
• Collaborating closely with other departments, including Business Development, Products and Large Real Estate, to align operational capabilities with business goals.
• Building stakeholder relationships and ensuring effective communication across the organisation, including processes that are outsourced to other areas of the Group.
Ensuring adherence to applicable regulations and internal policies.

What we are looking for
In the ideal candidate we seek:

• 5 years of experience in operational management within the financial services sector, preferably in mortgage banking.
• Strong leadership skills, exemplified by a proven track record in operational excellence and the ability to inspire teams to achieve ambitious goals.
• A proactive, hands-on approach to managing operations and projects.
• Excellent analytical and problem-solving capabilities with a focus on process improvements.
• Strong interpersonal skills, demonstrating the ability to build and maintain relationships with stakeholders and championing our cultural values of ‘own-it’, ‘team-up’ and ‘be-open’.
Proficiency in Danish and English, both written and spoken.

Join us
At Realkredit Danmark, we offer you a unique opportunity to make a significant impact on our operations while working alongside committed and skilled colleagues. You will play a crucial role in shaping the future of our operational capabilities and driving the organisation forward.

If you're ready to seize this opportunity and make a meaningful impact, please apply as soon as possible as interviews will be conducted on a running basis during August, and we expect the right candidate c an start October 1 st . For additional information about the position, please contact Head of Products, Advisory & Analysis, Christian Hilligsøe Heinig ( chei@rd.dk or +45 24 98 23 82 ).

We look forward to receiving your application!