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Mercer

Head Of Risk And Control Advisory

Posted on Dec. 2, 2024

  • Full Time

Head Of Risk And Control Advisory

We are seeking a talented individual to join our Mercer Super, Operations and Risk team.. This role will be based in Melbourne, Sydney or Brisbane. This is a hybrid role that has a requirement of working at least two to three days a week in the office.

Head of Risk and Control Advisory

Reporting to the Chief Operating Officer for Mercer Super, this role is accountable for delivering a strategic and integrated approach to operational risk and control advisory across Mercer Super. Leadership of the Risk and Control Advisory team and maintaining effective relationships with Line 2 Risk and Compliance, Audit and key suppliers to Mercer Super will be key to success.

This role is critical in the development of an operationally mature risk culture, which focuses on keeping the business safe for the benefit of our customers, colleagues and shareholders. This will be achieved in large part through the operationalisation of Risk and Compliance Frameworks and policies, which are defined by Line 2 Compliance, and supporting the design, testing and operating effectiveness of key controls within the Mercer Super business.

We will count on you to:

  • Supporting the organisation in relation to risk oversight and challenge for the delivery of the strategic plan for the future state of the Mercer Super business
  • Actively participating as Mercer Super business representative in Risk Forums, Project Steering Committees and other key meetings and challenging decisions from an operational risk perspective.
  • Support the team in engaging senior management consistent with the “three lines of defence” model, providing pro-active, reliable and relevant risk and control advice to address business needs, manage issues and promote the interests and strategic objectives of Mercer Super.
  • Assist with the reporting to management and the relevant Trustee Board and Committees on the risk profile of the business and / or other significant risk matters (as relevant and where appropriate).
  • Lead a team responsible for the oversight and challenge of incident and issue management, control testing and oversight.
  • Oversee operationalisation of the Mercer Super risk management framework, including Risk Management Forum, risk profiling, and risk reporting for management and Board .
  • Influence a strong risk culture across the Mercer Super business by role modelling risk aware decision making and providing risk expertise to the Mercer Super Executive Leadership team and key risk owners across the business.
  • Support defining and implementing the target state of the Line 1 Risk and Control Advisory function.

What you need to have:

  • 10+ years financial services industry, with a strong understanding of operational risk and control advisory.
  • Strong understanding of the superannuation regulatory environment.
  • Broad understanding of wealth product development, superannuation, and the nature of their specific risk obligations.
  • Strong risk management experience.
  • Excellent people leadership with a bias to coaching and development, and an ability to set the vision for the team and broader business as it relates to operational risk and controls.
  • Excellent stakeholder management skills, both internally and externally, with a focus on collaboration, an ability to influence and achieve outcomes independent of reporting lines.
  • Ability to drive change and influence all levels of management.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
  • Hybrid working model

About us:


Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.


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