Health Information Record Service Officer

• Play a vital role in digital healthcare transformation
• Build expertise in medical records & electronic systems
• Enjoy structured afternoon shifts in a supportive team

Where you'll be working
You’ll be part of a dedicated Health Information and Records Service team at Westmead Hospital—one of NSW’s leading healthcare facilities known for innovation, collaboration and patient-centred care.

• Work within a supportive, high-performing health information team

• Be part of a large, dynamic tertiary hospital environment

• Contribute to improved patient outcomes through accurate records

• Access ongoing learning and development opportunities

• Experience a culture that values respect, teamwork and excellence

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  Perform document imaging including preparation, scanning and quality checks
• Digitise clinical documentation into the electronic medical record system
• Retrieve, track, file and manage healthcare records in line with policy
• Maintain accurate tracking systems for all records movement and storage
• Liaise with clinical and administrative teams to support patient care delivery

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  Experience in an administrative position and/or knowledge and experience in health administrative functions.
• Demonstrated ability to prioritise and organise your workload so that you are able to meet deadlines.
• Proven attention to detail with the ability to identify and correct errors.
• Developed computer skills and/or experience with document imaging, patient administrations systems and Microsoft Office suite.
• Excellent customer service skills with sound oral and written communication skills.
• Demonstrated ability to work as a productive team member and contribute to a positive team culture.
• Demonstrated understanding of privacy and confidentiality principles and how they are applied in the hospital setting.

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  Discover more about the application process.
• Review the detailed Position Description for insights into role requirements and criteria.
• Explore the selection process, employment checks, outcomes and notifications.
• For inquiries about the role, contact Elaine Collins on Elaine.Collins@health.nsw.gov.au