Heli Base Office Manager

As our Heli Base Office Manager, you will lead a team of Base Coordinators to run the helicopter ground operations in all aspects of efficiency, profitability, quality performance, customer service, training and health & safety. You will support the senior management team in continually improving and future proofing the operation.

Tasks include but are not limited to: Recruiting, training and supervising Base Coordinators; overseeing reservations and enquiries; managing all flight coordination and tracking of; overseeing daily transactions and account charges.

Candidates require:

• 2yrs minimum experience as Base Coordinator in a Helicopter/Aviation company (or proven aptitude in similar role)
• 2yrs minimum supervisory experience, preferably in the tourism industry
• Firsthand knowledge of aircraft tracking platforms
• Experience using reservations systems - IBIS is preferable
• Excellent communication skills, and ability to multi task
• Enthusiasm, professionalism and a strong commitment to health and safety
• Competent computer skills with a high level of accuracy and attention to detail
• A legal right to live and work in New Zealand
• Full and clean driver’s license

This Queenstown based role includes weekend work, public holidays and long hours on busy days. The successful applicant will start from $32.00 per hour, with a guaranteed 40 hours per week.

Job Types: Full-time, Permanent

Pay: $32.00 – $36.00 per hour

Expected hours: No less than 40 per week

Schedule:

• Day shift

Ability to commute/relocate:

• Queenstown, Otago: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• The applicant must have a legal right to live and work in New Zealand.

Experience:

• Supervisor: 2 years (Required)
• Heli Base Coordinator (or similar aviation): 2 years (Required)

Application Deadline: 30/12/2024