High Fidelity Wraparound Facilitator - Bernalillo County (Bilingual Preferred)

High Fidelity Wraparound Facilitator- Bernalillo County

(Bilingual Preferred)

Full Time| Days

Pay begins at $26.20 Hourly
*Eligible for Bilingual Pay Differential of and additional$1.50/hour ($3,120/year)

All Faiths Children’s Advocacy Center (AFCAC) is currently seeking a Wraparound Facilitator to join our team and help children and families thrive! AFCAC is the only Children’s Advocacy Center in Albuquerque, working as trusted advocates for children and families affected by trauma.

The ideal candidate will share Our Mission: We are the trusted advocates for children and families affected by trauma.

As we look ahead to 2024, we are on a transformative journey. Our center is taking immense pride in integrating the Certified Community Behavioral Health Clinic (CCBHC) model. This transition underscores our commitment to pioneering care within our community.

The CCBHC model extends beyond a framework—it embodies opportunity. It propels centers like ours to expand our care, identify and cater to individuals who frequently go unnoticed. Through innovative, evidence-based therapy and community partnerships, our mission is not only to bridge service gaps but to challenge and reduce health disparities.

By joining our team during this pivotal moment, you will:

• Be at the heart of a community-centric approach to mental health.
• Engage in evidence-based interventions, advocating for holistic care and collaboration.
• Play a crucial role in a team that is dedicated to reshaping care and ensuring a lasting, positive imprint on our community’s well-being.

Are you ready to be part of a transformative movement?

Required:

1. HS Diploma/GED Equivalent, plus a minimum of six (6) years of experience working in individual, family and children’s behavioral health services and experience working with abused, neglected and traumatized children, adults and/or families.

OR

2. Associate’s degree in social services, human services, or an equivalent field plus a minimum of four (4) years of experience working in individual, family and children’s behavioral health services and experience working with abused, neglected, and traumatized children, adults and/or families.

OR

3. Bachelor’s degree in social services, human services, or an equivalent field with minimum of two (2) years of experience working in individual, family and children’s behavioral health services and experience working with abused, neglected, and traumatized children, adults and/or families.

OR

4. Master’s degree in social services with minimum of one (1) year of experience working in individual, family and children’s behavioral health services and experience working with abused, neglected, and traumatized children, adults and/or families.

Preferred:

Bilingual (Spanish/English)

What will I do as a Wraparound Facilitator with All Faith’s?

1. Engagement Skills:

• Meet, greet and make child/youth and family feel welcome
• Explain and clarify the Facilitator’s role, the Wraparound process and the role of services
• Work closely with the family and other team members to help them understand the purpose and value system of the Wraparound approach and to encourage them to effectively participate in the process
• Assess immediate risk for safety and coordinate resources for stabilizing that risk
• Arrange for the collection of relevant information regarding the family’s story, current situation, strengths, needs and vision
• Clarify and communicate the initial conditions that initiated referrals to the agency
• Begin identifying and contacting team membership for planning team
• Complete regulatory documents and outcome measures in a timely manner
• Participate in the rotation of the After Hours Crisis on Call and adhere to the protocol requirements

2. Planning Skills:

• Organize team members for a planning team
• Engage team members in developing an overall plan of care that includes a vision statement, addresses initial conditions that brought the child/youth/family for help, builds on strengths, addresses needs, documents safety contingencies, details actions and specifies an evaluation process
• Guide the team members towards open, strengths-based, family-friendly problem solving
• Locate, engage and coordinate services and resources across the system of care
• Coordinate and maintain necessary paperwork

3. Implementation Skills:

• Facilitate communication among all team members in planning meetings regarding the follow through, timeliness and outcomes of planned intervention Coordinate and allocate resources (e.g. Flex funds) needed to implement the interventions outlined in the plan of care
• Coordinate additional services (e.g., health, medication, psychological testing) and provide linkages/referral to these services as identified in plan of care
• Fulfill care coordination expectations as requirement by each youth’s managed care organization (MCO), as indicated per contractual obligations between the MCO and All Faiths
• Involve team members in decisions to make changes as needed
• Maintain a healing and helpful relationship with child/youth and family
• Guide team to implement the interventions of the plan and update as necessary based on an ongoing feedback and evaluation process
• Address issues of team conflict and engagement in a timely manner

4. Transition Skills:

• Empower team members to assess the appropriateness of a shift into the transition phase
• Analyze progress toward the meeting of service goals
• Review existing crisis response strategies
• Empower family members to revisit and revise safety plan as needed
• Prepare and distribute a written transition plan that communicates schedules for ending formal services and outlines follow-up and community resources available
• Prepare all necessary reports for referring and participating agencies related to the close of service.

5. Other Essential Skills:

• Exercise tact and sensitivity in performance of job duties
• Proactively work to ensure that all information is appropriately communicated
• Treat all team members with respect, including arriving punctually to scheduled meetings; exhibiting flexibility in scheduling; following through on all assignments; communicating both honestly and positively; and avoiding gossip or participating in denigrating conversations
• Develop relationships of trust and respect with all staff members with whom he/she interacts
• Work cooperatively with all staff
• Provide and accept communication and feedback to strengthen overall programs and activities
• Seek assistance and advice when appropriate
• Complete all required reports and documentation in a timely manner; ensure integrity of documentation
• Actively seek to solve problems
• Maintain all ethical and legal requirements

*Eligible for Bilingual Pay Differential of and additional$1.50/hour ($3,120/year)

What Makes All Faiths Unique?

At All Faith’s Children’s Advocacy Center, we work in a variety of mediums for the treatment of families, children and their caregivers who are struggling due to issues of divorce, homelessness, child abuse/neglect, family violence or other crises.

The Children’s Safehouse provides age-appropriate, legally defensible forensic interviews for children 2-18 years of age and developmentally disabled adults who have been the alleged victim of sexual or physical abuse, or who have witnessed a violent crime. Family advocates work closely with the alleged victim’s guardian to ensure that they are provided resources and follow-up care, such as medical attention, and therapy.

All Faiths Adoption Services works to help children find permanent, loving, and safe homes within a family. We work with birth families to provide comprehensive pregnancy options counseling and with prospective adoptive families for adoptions within New Mexico and between states.

The New Mexico FIESTA Project focuses on creating a support system for adoptive families through networking events, trainings, and connections to resources.

The Home Study Program contracts with the New Mexico Children, Youth & Families Department (CYFD) to provide detailed assessments and recommendations for licensure for both prospective foster families and CYFD adoptive families throughout the state of New Mexico.

Knowledge, Skills, and Abilities preferred to perform:

1. Computer experience is essential, including, but not limited to: practice management software, word processing and spreadsheet applications.

2. Quality assurance experience.

3. Ability to communicate clearly, professionally to clients, families, evaluators, insurance companies both orally and in writing.

4. Develop collegial relationships with Wraparound program staff, Clinical staff, Finance staff and CYFD SOC staff.

5. Excellent organizational skills with attention to detail and accuracy.

6. Clerical skills, including data input, typing, filing, etc.

7. Knowledge of general HIPAA related policies and procedures, regarding handling and dissemination of confidential information.

8. Ability to prepare clear and concise reports.

9. Strong organizational skills and the ability to perform and prioritize multiple tasks with excellent attention to detail.

10. Very strong interpersonal skills and the ability to build relationships with stakeholders, including Wraparound program staff, Clinical staff, Finance staff.

11. Highly resourceful team-player, with the ability to work independently.

12. Proven ability to handle confidential information with discretion.

13. Be adaptable to competing demands and demonstrate the highest level of client service.

All Faith’s Children’s Advocacy Center cares for our Staff by offering many competitive and generous benefits and perks including:

• Health, Dental, Vision, Life Insurance
• Flexible Spending (FSA)
• 401(k) retirement plan with employer matched savings
• Employee Assistance Program (EAP)
• PTO, 9 Paid Holidays and 2 Paid Wellness Holidays
• Opportunity to make a positive impact on individuals & the community.

All Faiths Children’s Advocacy Center (AFCAC) is committed to providing an equal opportunity in our employment practices to all qualified applicants and employees, without regard to race, age, national origin, color, religion, gender identity or expression, sex, sexual orientation, pregnancy, ancestry, familial status, citizenship, national origin, physical/mental disability (or perceived disability), serious medical condition, genetic information, veteran status, or any other status protected by law in accordance with applicable state and federal law. All Faiths Children’s Advocacy Center (AFCAC) conforms to the spirit as to the letter of all applicable laws and regulations.

Learn more about us at: www.allfaiths.org

Job Type: Full-time

Pay: From $26.20 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• On call

Application Question(s):

• Tell us why you are interested in delivering High Fidelity Wraparound in your community.
• This application form is intended for use in evaluating your qualifications for employment. All questions must be answered completely & accurately. False or misleading statements during the application, interview or pre-employment process whether contained on this form or not will be grounds for terminating the application process or, if discovered after employment, terminating employment.

Do you attest that all information on this application, to the best of your knowledge, is to be true?

Experience:

• behavioral health service: 1 year (Required)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Albuquerque, NM 87110: Relocate before starting work (Required)

Work Location: Hybrid remote in Albuquerque, NM 87110