Hm: A&W Crew Member

Are you ready to join a team that's changing the fast food game one burger at a time?

At A&W, we're not just about serving great food – we're about making a positive impact on our community and environment. We're looking for a dedicated Crew Member who's ready to bring their A-game, serve up smiles, and help us lead the way in sustainable, quality fast food.

Apply for this role if you:

• Appreciate exceptional customer service and know what it takes to deliver this to every guest on every visit.
• Pride yourself on building relationships with guests and your team.
• Embrace change and get excited to implement new innovations from A&W.
• Are committed to maintaining high standards of cleanliness and food safety.
• Enjoy being part of a diverse team in a fast-paced environment.

Interested? We would love to hear from you!

In This Role You Will…

Customer Service:

• Greet guests with a genuine smile and warm welcome.
• Provide exceptional guest service and answer menu questions.
• Ensure a positive dining experience and act in the best interest of guests.

Order Taking and Cash Handling:

• Accurately take orders and process transactions using a POS system.
• Collect payments, make change, and maintain an accurate cash drawer.
• Communicate order details and special requests to kitchen staff.

Food Preparation and Service:

• Prepare and serve food items according to A&W recipes and standards.
• Assemble food items and prepare produce for toppings.
• Perform fryer and grill duties and serve beverages based on operational needs.
• Perform minor food prep tasks like cooking or portioning fries.

Operational Support:

• Maintain fast service during busy periods.
• Keep work areas clean and organized; restock supplies.
• Follow food safety regulations and perform cleaning duties such as sweeping, mopping floors, and sanitizing tables and chairs.

Team Support:

• Work as a team with coworkers to deliver outstanding guest experiences and achieve service times.
• Assist in training and orienting new team members.
• Promote a respectful and inclusive team environment.
• Foster positive working relationships with managers and coworkers.

Perks and Pay That Sizzle: When you join the A&W team, you'll enjoy a range of benefits designed to support your growth, well-being, and work-life balance. Here are some of the perks you can expect:

• Competitive wage
• Award-winning training program
• Employee discounts and perks
• Health benefits
• Scholarship program
• Service awards program
• Commitment to sustainability
• Career development
• Supportive work environment

REQUIREMENTS

• Legal working age and eligibility to work in Canada.
• Previous customer service experience, preferably in the restaurant industry, is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong attention to detail and organizational skills.
• Flexibility to work various shifts, including weekends and holidays.
• Capable of lifting up to 22 kg and standing for extended periods.

Working with A&W is more than just sharing a love of great burgers. By joining our team you'll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with all-natural flavors, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we've never been the kind of company to sit back and wait for change to happen. For us, it's all about doing the right thing for our food, people, community, and environment. We can't wait to hear from you!

A&W is dedicated to fostering an inclusive environment and ensuring accessibility for individuals with disabilities. If you require accommodation during the recruitment process, please inform us when you apply. Job applicants responding to this posting may be applying to an independently owned and operated A&W restaurant franchise, and all hiring decisions will be made by the franchisee.

Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.