Homelessness Services Case Manager

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Great People. Great Careers. Excellent Healthcare

DPV Health is a leading healthcare service provider delivering a wide variety of clinical, community health and wellbeing services across Melbourne’s northern growth corridor. DPV Health has been awarded the Premier’s Primary Healthcare Service of the Year in 2023 & 2024.

Our People are the foundation of DPV Health; they are what make our organisation thrive and the ones who create meaningful change in people's lives. Over 700 professionals support and deliver excellent health care to our community at DPV Health. We are always looking for passionate, driven, great people to join our team and make a lasting impact. That is why we foster a workplace culture that is as rewarding as it is inclusive. We are committed to supporting Our People to lead fulfilling lives, no matter who they are, or where they are from - or where they are going.

Our workplace culture is committed to DPV Health values and celebrates workforce diversity reinforcing the positive approach we have to the way people contribute, communicate, engage and interact. Our People deserve to feel empowered and supported as they pursue their professional goals, learn new skills, and achieve meaningful milestones in their work. At DPV Health, we foster an environment that promotes greater growth, innovation, and collaboration, so you can feel elevated every day.

Our employee benefits, connect, recognise, and support Our People, acknowledging and valuing everyday contributions to the success and culture at DPV Health. We strive to ensure that Our People thrive at work and in all personal and professional pursuits. We invest in Our People, proudly offering a diverse range of opportunities including knowledge sharing, ongoing learning and development, leadership development, connectedness, and celebration; these are key pillars in our culture.

Greatness starts here

About the role
The Case Management Worker position within the Homelessness team works collaboratively with the Supported Referral Program as part of the Northern Metropolitan Homelessness Network. The role applies case management practices in line with program guidelines and practice standard and follows continuous quality improvement processes for people experiencing homelessness or at risk of homelessness.

As a Case Manager, you will support clients by:

Delivering case management that aligns with organisational and state practice standards;

Providing timely and appropriate assessment, consumer engagement, outreach, intervention, care coordination, needs identification, resource assessment, supported referral, advocacy, information provision, and planned disengagement/ discharge;

Developing client-centred care plans with consumers and relevant stakeholders, identifying goals and supporting self-management.

Bring your great, everyday!

About you
To be successful, you will bring demonstrated case management experience in the homelessness sector or other relevant community settings, along with:

A relevant Australian tertiary qualification in social work, community services, or a related discipline;

Knowledge of the Specialist Homelessness Services (SHS), Supported Accommodation Assistance Program, homelessness service system, and current developments, including DHHS Standards, continuous quality improvement, and the Opening Doors Framework.

The fine print

Successful candidates will be required to undergo a National Police Check, International Police Check (if applicable), hold a valid WWCC & NDIS Clearance.
Full driver license and travel between sites required.

Our Talent Experience

We kindly request you include a covering letter, addressed to Kathryn Mizzi, detailing your motivation for joining DPV Health and highlighting the qualities you bring to this position.

For further information, please contact Kathryn Mizzi on 0447 830 405. We will be actively reviewing applications as they are received, so please don’t delay.

Closing date for applications will be 28th February 2026.

Make your next move, a great one!

We're proud to be Circle Back Initiative Employer and we commit to respond to every applicant. While we're reviewing your application, get to know us by visiting our website and on social media to explore how you can #bringyourgreateveryday.

DPV Health is an equal opportunity employer and is committed to ensuring we have an inclusive, diverse and safe workplace for our staff and clients. To us diversity means people of any age, family situation, cultural and linguistic background, sexual orientation, gender identity, physical sex characteristics, ability or disability, health, life experience, socio-economic situation, faith, spirituality and Aboriginal and Torres Strait Islander background. We encourage all individuals to apply.

To learn about the assistance we can offer during the recruitment process, your potential work environment, access features of a location, or if you require alternative formats to our process please contact peopleandculture@dpvhealth.org.au

We will not be accepting applications from agencies for this position.