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Saskatchewan Polytechnic

Hospitality Support Worker

Posted on Dec. 4, 2024

Prince Albert, Canada
0 - 0 USD (yearly)

Part Time

Competition Number

P16126

Posting Title

Hospitality Support Worker

Classification

Band 2

Location

Saskatchewan Polytechnic Prince Albert Campus

Other Location(s)

Saskatchewan Polytechnic Prince Albert Campus

Building

Prince Albert Campus, Technical Building

Other Building

Date Posted

12/03/2024

Closing Date

12/12/2024

JIQ #

003

Start Date

01/06/2025

End Date

06/06/2025

Open Until Filled

Ongoing

Category of work

Part Time

Bargaining Unit

Professional Services

Hours of Work

Regulated 36 hours (modified)

Salary Range

$20.53/hr to $24.53/hr

Temporary Market Stipend

Incumbent

Total Assigned days (AC) / Total Hours per biweekly pay

0.65 FTE

Posting Status

Open

Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.

Job Duties/Qualifications, Skills and Abilities(QSA)

Job Duties

Job Duties

To provide support to the Hospitality and Tourism training programs.

Customer Service and cashier duties – using a variety of different systems, process accurate and efficient customer transactions and complete end of day procedures

Assist in food preparation for hot and cold items, ensuring Food Safe conditions are met or exceeded at all times during all touch points

Provide continuous communication with programming regarding preparation of cold kitchen items to support a seamless experience for customers

Ability to work banquet, quick, counter or table service styles and work as a bartender for functions

Follow guidelines during service, making sure to understand and adopt all portion control guidelines

Label items for sale and ensure daily menu information and pricing is updated and accurate

Fill and stock as necessary

Organize till floats and prepare change orders

Address inquiries from customers

Assist with receiving and dispersal of food and supply orders

Assist with banquet set ups / service /tear down and general clean up after banquets

Complete dishwashing and cleaning tasks as required

Participate as a team member that accepts personal accountability and holds others accountable

Communicate with intent at all times – a conscious attention to whether the receiver receives and fully understands the communication

Facilitate various promotional activities

Other duties as assigned

QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE

Specific Accountabilities

Duties

Required Qualifications, Skills and Abilities (QSA)

1. Grade 12 or GED
2. 1 year of experience working in a customer service role
3. Priority will be given to candidates that possess Food Safe Level 1 Certification
4. Excellent customer service skills as well as effective, appropriate and professional communication
5. Ability to address minor work place issues that arise in day to day operations.
6. Knowledge of basic service standards and ability to multitask in all types of service – counter service, table service, bartending, banquet service
7. Basic understanding of point of sale operation and Moneris devices
8. Ability to operate commercial kitchen equipment
9. Knowledge of safety procedures and protocols (WHMIS) when using chemicals in a food service setting
10. Bondable
11. Computer skills – knowledge of software becoming prevalent in food services – labelling, online ordering, online scheduling, time sheets, use of POS till system
12. Basic product knowledge about menu item ingredients

Desired QSA

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