Host | Pou Tiaki - Part-Time Eastbourne Library

• Friendly & supportive team
• Supporting our community
• Lower Hutt Based

About Us

Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi. At Hutt City Council our vision is to build a connected, resilient and inclusive city where all of our people thrive. Working here is truly rewarding, knowing across all our roles, we're making a genuine difference to Te Awa Kairangi ki Tai Lower Hutt.

Our Neighbourhoods & Communities group works with the community to realise its full potential. Maintaining active and vibrant networks, both within Council and across our shared spaces, our Neighbourhoods & Communities group aims to enhance the impact of our collective efforts for the communities we serve.

About the role

We are seeking a dedicated Pou Tiaki to join our Eastbourne Neighbourhood Hub for this role is 24 hours per week working Monday, Tuesday, Friday, and Saturday. In this role, you will assist within the library, and have a strong interest in engaging with the community to create and deliver programs and events for all ages.

The primary goal of this position is to provide customer-centric services that meet the community's needs, optimize our spaces for community use, and enhance awareness and engagement with council-wide services.

As the Pou Tiaki, you will be the friendly and welcoming face of our Eastbourne Library, offering information and support to our customers. You will serve as the vital link between us and the community, assisting with a variety of tasks including library services, events, functions, general inquiries, and other ad hoc duties.

About You

You are a confident, team player, looking for an opportunity to engage in a role supporting our local community.

For this position you will need to provide high quality, welcoming frontline service to all customers. You'll embrace our diverse local community, have confidence dealing with a wide range of customer groups and be open to learning new things. Your ability to think on your feet combined with your passion for amazing customer service will allow you to excel in this role.

Your strong people skills will ensure you can develop relationships and assist you to navigate the range of enquiries we get, with respect and empathy. If you are keen to be part of a team that supports each other, creating a positive and safe environment, we want you!

We recognise rewarding you is not only about your pay, so we've outlined some of the great benefits that may be available to you as an employee of Hutt City Council. Read more about them here: careers.huttcity.govt.nz/your-total-rewards

Applications close @11.55pm on Tuesday 3 December 2024.

Please note we may review applications before the closing date and encourage you to apply as soon as possible. We reserve the right to withdraw the job advertisement at any time.

Tūhono mai. Come join us at Hutt City Council

Job Details