Host/Hostess

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Job Overview
We are seeking a friendly and organized Host/Hostess to join our team in providing exceptional guest experiences. As the first point of contact for our guests, you will play a crucial role in setting the tone for their visit. Your primary responsibility will be to greet guests warmly, manage reservations, and ensure that all guests feel welcomed and valued.

Duties

• Greet and welcome guests as they arrive at the restaurant with a warm and friendly demeanor.
• Manage the seating chart and ensure efficient seating of guests while considering their preferences.
• Answer phone calls promptly and provide information regarding reservations, menu items, and special events with excellent phone etiquette.
• Assist in maintaining a clean and organized front-of-house area, including waiting areas and menus.
• Communicate effectively with kitchen staff and servers to ensure smooth service flow.
• Handle guest inquiries or concerns professionally, providing assistance as needed to enhance their dining experience.
• Collaborate with team members to create a positive atmosphere for both guests and staff.

Requirements

• Previous experience in a restaurant or hospitality environment is preferred but not required.
• Strong customer service skills with an emphasis on guest satisfaction.
• Ability to communicate clearly and effectively with guests and team members.
• Familiarity with POS systems is a plus but can be learned on the job.
• A passion for helping others and providing outstanding guest services.
• Must be able to work flexible hours, including evenings and weekends as needed.

Join our team as a Host/Hostess where your hospitality skills will shine, contributing to memorable dining experiences for our guests!

Job Types: Part-time, Casual

Pay: $17.20 per hour

Benefits:

• Discounted or free food
• Flexible schedule
• On-site parking
• Store discount

Experience:

• Hospitality: 1 year (preferred)
• Customer service: 1 year (required)

Licence/Certification:

• Smart Serve (required)

Work Location: In person