Hotel And Restaurant Sales & Marketing Executive

We are seeking a creative, innovative and detail driven Hotel and Restaurant Sales & Marketing Executive to join our growing team. The ideal candidate will be responsible for creating and supporting luxury sales & marketing activity across multiple outlets (five star hotel & three city centre restaurants).

Key requirement is to support customer engagement & loyalty along with revenue growth from effective campaigns

You will collaborate with various teams to enhance multiple brand presence, generate B2B & B2C leads and ensure the overall success of marketing initiatives.

Key Responsibilities:

Marketing Strategy & Execution:

• Manage all print/brand standards across all businesses
• Support development and implementation of integrated marketing plans for both the hotel and restaurants
• Conduct Comp Set research to identify new opportunities to inform marketing strategy.
• Support and ensure compliance re branding of hotel both on and offline
• Support in creation of engaging content for marketing materials
• Develop copy and manage all printed collateral content per business

Business Brand Monitoring & Reporting:

• Manage budget data reporting to provide insights into campaign effectiveness
• Manage agreed KPIs per business to ensure efficiencies and best ROI
• Regularly monitor online reviews, guest feedback, and overall sentiment towards the hotel and restaurant to ensure customer satisfaction.
• Generate monthly reports.
• Adjust marketing strategies based on data analysis and feedback from customers and stakeholders.

Sales Support

• Support sales teams on events/databases/site inspections to grow business for all outlets

Customer Engagement & Brand Promotion

• Execute customer loyalty programs, promotional offers, and special events to drive traffic to both hotel and restaurants.
• Collaborate with the sales team to create cross-promotional activities and packages that promote both hotel and restaurant services.

Event & Promotion Management

• Support the planning and execution of internal events such as wine tastings, launch events, or special offers.

About The Role

The ideal candidate:

Experience:

• Minimum of 6 months experience in marketing, ideally in the hospitality, restaurant or luxury industry.
• Proven track record of successfully executing marketing campaigns and increasing brand awareness.
• Strong eye for detail and track record in creating engaging on brand copy
• Experience in digital marketing, social media content creation

Education:

• Third Level Qualification in Marketing, Business, or a related field preferred.

Technical Skills:

• Knowledge of graphic design tools (e.g., Adobe Photoshop, Canva) and content management systems (CMS) is a plus.
• Proficient in social media platforms, website analytics tools email marketing software
• Familiarity with CRM tools and the ability to analyse customer data.

Soft Skills:

• Fluent English copywriting and proof reading skills required
• Excellent communication, presentation, and interpersonal skills.
• Strong attention to detail and an ability to multitask in a fast-paced environment.
• Creative mindset with the ability to generate innovative ideas for campaigns.
• Results-oriented, with the ability to assess and improve the effectiveness of marketing strategies.

Required Criteria

• Third Level Qualification in Marketing, Business or a related field
• Minimum of 6 months experience in marketing

Desired Criteria

• Luxury hospitality experience

Skills Needed

Marketing

About The Company

The Fitzwilliam Hospitality Group operates a collection of premium hospitality venues in the heart of Dublin City. Our portfolio includes a five-star hotel, a Michelin-starred restaurant, a boutique townhouse, an Asian-influenced dining destination, a wine bar and a modern gastro pub.

Company Culture

At the Fitzwilliam Hospitality Group, our culture is built on excellence, warmth, and genuine hospitality. We pride ourselves on creating a welcoming environment for both guests and employees, where individuality is celebrated and service is delivered with personality and care. Teamwork, respect, and continuous improvement are at the heart of everything we do. We believe in nurturing talent, encouraging innovation and empowering our people to grow within a supportive and inclusive workplace. Our team shares a passion for delivering exceptional experiences and upholding the high standards that define the Fitzwilliam brand.

Company Benefits

At the Fitzwilliam Hotel Group, we offer a competitive and rewarding benefits package designed to support our team both personally and professionally. Benefits include discounted stays & dining experiences across the group, meals while on duty, uniform provision and access to wellness initiatives. We also provide opportunities for career development through ongoing training and internal progression. Our team enjoys a positive work-life balance, recognition for achievements, and a supportive, inclusive environment where contributions are truly valued.

Vacation, Paid time off, Flexible schedule, Employee development programs, Tuition reimbursement, Cycle to work, Referral bonus, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme, Annual performance review, Culture of recognition, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave, Long service awards, Staff celebration events, Company employee App

Salary

Not disclosed