Hotel Day Porter/Concierge

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Knightsbrook Hotel, Spa & Golf Resort is a proudly Irish-owned 4-star hotel and a member of the Cusack Group, with sister properties in Meath including the Castle Arch Hotel, Ardboyne Hotel, and Newgrange Hotel. Conveniently located in Trim, we are just 30 minutes from Dublin Airport and 15 minutes from Newgrange.

We are currently seeking an enthusiastic and professional Part Time Day Porter to join our experienced and dedicated team. If you are passionate about hospitality and want to grow your career within a busy and vibrant hotel environment, this could be the ideal opportunity for you.

Key Responsibilities:

• Provide a warm, friendly, and professional welcome to all guests and visitors entering the hotel.
• Perform all porterage duties to a high standard, including assisting guests with luggage and escorting them to their rooms in a courteous and informative manner.
• Ensure guest security, with a strong focus on the handling of room keys and baggage.
• Answer telephone calls and respond to guest enquiries in a prompt and helpful manner.
• Deliver messages, post, faxes, and other communications to guests quickly and efficiently.
• Act as an information source for guests, responding to any queries or special requests.
• Clearly communicate all hotel services, facilities, and those available within the Cusack Group.
• Manage the collection, delivery, and storage of guest luggage and dry-cleaning services.
• Assist and direct all individuals entering the hotel, including conference attendees, meeting guests, contractors, and delivery personnel.

Candidate Requirements:

• A genuine passion for hospitality and guest care.
• Excellent communication and interpersonal skills.
• A helpful, proactive, and professional approach.
• Previous experience in a similar role is desirable but not essential, as full training will be provided.
• Full Time position

Join a supportive and dynamic team where your contribution will be valued and where you will have opportunities to grow within the hospitality industry.

Job Types: Part-time, Permanent

Pay: €13.50 per hour

Benefits:

• Bike to work scheme
• Company events
• Employee assistance program
• Employee discount
• Food allowance
• Gym membership
• On-site gym
• On-site parking
• Wellness program

Work Location: In person