Housekeeping Attendant

Cove started with renting coliving spaces. Now we've expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we're living our mission and growing our homes in South Korea and Japan.

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

Working in our Singapore office at Pearl's Hills terrace, means being surrounded by a unique blend of traditional charm and modern energy. With historic landmarks, cozy cafes, and cultural spots nearby, our office offers an inspiring environment that enhances creativity and productivity.

Come enjoy the journey with us and become a Cove Superstar!

Job Title: Housekeeping Attendant

Job Type: Fulltime

Location: Singapore

Reports To: Head of Operations & Tenant Experience

Role Purpose: This role ensures a 5-star hotel-like housekeeping service for Cove properties by cleaning units, maintaining common areas, and preparing rooms for short-term stays. Responsibilities include regular property circulation, overseeing weekly housekeeping, facilitating room turnovers, and conducting seasonal deep cleanings. The aim is to enhance the tenant experience by ensuring all units are well-maintained and comfortable.

Main Responsibilities:

• Cleaning Guest Rooms: Making beds, changing linens, and replacing used towels. Dusting, vacuuming, and mopping floors. Cleaning and sanitizing bathrooms, including sinks, toilets, showers, and mirrors. Replenishing toiletries and other amenities like soaps, shampoos, and tissues.
• Inspecting Rooms: Checking for any maintenance issues, such as broken fixtures or malfunctioning equipment, and reporting them to the appropriate department. Ensuring that rooms meet the hotel's cleanliness standards.
• Restocking Supplies: Keeping carts stocked with cleaning supplies and amenities. Replenishing minibar items, if applicable. Ensuring enough towels, pillows, and other guest room items are available.

• Handling Laundry: Collecting dirty linens, towels, and uniforms for washing. Sorting, washing, drying, ironing, and folding linens. Delivering fresh linens to guest rooms and storage areas.
• Maintaining Public Areas: Cleaning lobbies, corridors, stairways, and elevators. Ensuring high-touch areas (e.g., door handles, switches) are sanitized frequently. Restocking public restroom supplies and ensuring cleanliness.
• Guest Interaction: Responding to guest requests, such as providing extra towels or pillows. Assisting guests with special requests, such as setting up cribs or rollaway beds. Being polite and attentive to guests' needs.
• Adhering to Safety and Security Standards: Following proper procedures for handling chemicals and cleaning products. Reporting any safety hazards or suspicious activity to management. Ensuring lost and found procedures are followed.
• Special Projects: Deep cleaning tasks, such as carpet cleaning or curtain washing. Assisting in room setup for special occasions or events. Participating in inventories and maintaining housekeeping supplies.

Experience and Qualifications Required:

• Minimum 2 years coliving/hotel HSKP experience
• A good command of spoken and written English
• Driver's license

Core Skills/Competencies

• Attention to detail
• Self-motivated
• Responsible
• Ability to remain composed when dealing with difficult customers