Housekeeping Manager

Our Culture, Our Brand, Our Sound! Join Broken Sound Club.

We are now Hiring for a Housekeeping Manager!

Compensation: Full-time Salary, Depending upon experience

Schedule: Flexible morning and evening shifts

Location: 2401 Willow Springs Dr, Boca Raton, Florida 33496

Position Summary:

Supervise performance of housekeeping and laundry Associates. Ensure all facilities are clean and sanitized for all. Responsible for inspection and cleanliness of all club public areas and restrooms on a daily basis to ensure the cleaning meets the standards required by Broken Sound Club.

• Manage and supervise staff of housekeeping and laundry on a daily basis
• Work on scheduling and assigning housekeeping associates to daily work assignments
• Ensure all operational and safety procedures are properly followed
• Daily walk through of the club cleanliness for inspection.
• Train and coach employees in laundry and housekeeping
• Inspect and approve staff work performance, give corrective action when necessary.
• Train new associate and guide current associate on new/current policies and procedures.
• Meet goals of production, budget and club guidelines.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
• Coordinates housekeeping requests among departments and assigns to associates.
• Conducts orientation training and in-service training to explain policies, work procedures, and to
• Demonstrates use and maintenance of equipment.
• Inventory stock to ensure adequate supplies.
• Performs cleaning duties in cases of emergency of staff shortage.
• Attends management meetings to discuss company policies and patrons complaints.
• Issues supplies and equipment to workers.
• Handles performance appraisal/reviews.
• Handles ordering/purchasing of supplies and equipment.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.

Knowledge& Skill Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Computer skills with proficiency in Microsoft Office, emphasis on Excel and Word
• Organization skills and attention to detail
• Exposure and experience with high end clients is preferred
• Advanced leadership of a multi-unit or high volume, high-end operations. Prefer Hotel and/or Club experience.

Education & Work Experience Requirements:

• Bachelors Degree preferred.
• 4 years Management experience is required.
• 4+ years Housekeeping experience preferred.
• Country Club experience preferred but not required.

Benefits youll Enjoy:

Full-time

• • Medical, Dental & Vision Insurance
  • Company Paid Life Insurance
  • Company Paid Short Term Disability Insurance
  • 401(k) Retirement Savings Plan with Company Match up to 4%
  • Complementary Shift Meals
  • Vacation Time
  • Paid Sick/Personal Time Off
  • Holiday Pay
  • Associate Discounts
  • Associate Assistance Program (Counseling, legal help, and more..)
  • Recognition Programs
  • Internal Growth
  • Great environment!

Our Standard Operating Procedures:

• Respect, caring, and support for members and Associates.
• Hold each other accountable for our actions.
• Integrity, Transparency, and commitment.
• Embrace and adapt to changes that enhance our organization.

Our Team Goal:

To establish interactive communications as the cornerstone of our teams operations, where every associate feels empowered to express ideas, share feedback, and actively engage in discussions.

Through open dialogue, active listening, and transparent exchanges, we foster a dynamic environment that cultivates collaboration, builds trust, and drives innovation.

Our Mission is to harness the power of interactive communication to propel us towards our objectives, strengthens relationships, and achieve collective success.

Join Broken Sound Club:

Ready to join the family? Apply today and join Our Culture, Our Brand, and Our Sound!

Drug-Free workplace